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Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance
As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.
February, 2024
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Understanding Cloud ERP Buyers and Providers
Not all ERP systems that are labeled “cloud” are the same. At the same time, vendors need to realize that not all ERP buyers are the same. The study provides an overview of ERP cloud vendors and describes the two major categories of buyers in this market: first-time buyers looking for their first ERP systems and established companies replacing their legacy systems. We also segment cloud ERP providers into two categories: cloud-only ERP providers and traditional vendors that have added cloud or hosting as deployment options. We conclude with recommendations for buyers and providers who seek to serve these markets. Two appendices provide our analysis of key ERP vendors in each category. (32 pp., 6 fig.) [Research Byte]
August, 2014
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Microsoft Broadens Dynamics CRM, Moves Up-Market
With three strategic acquisitions, Microsoft Dynamics CRM can now be considered a complete offering for sales, marketing and customer service. In addition, Microsoft’s CRM offering is showing its ability to move up-market into large enterprises. This Research Byte assesses Microsoft's latest offering for CRM.
March, 2014
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Microsoft Reorg: What Does It Mean for Dynamics?
CEO Steve Ballmer recently announced corporate-wide organizational changes at Microsoft. Although the reorg includes changes across many Microsoft functions, what does it mean specifically for the Dynamics group, which is responsible for Microsoft's business applications?
July, 2013
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Microsoft Dynamics Progresses Up-Market But Still Missing Pieces
Microsoft Business Solutions (MBS) has many necessary elements in place with its Dynamics product line to continue its move into large enterprises, but it still needs to fill functional gaps in its product offerings. In our December advisory, Four Trends Drive Microsoft Dynamics Up Market, we cited several case studies where MBS had penetrated enterprise accounts. In this Research Byte we discuss Microsoft's progress - and its limitations - in the large enterprise market.
April, 2013
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Microsoft Dynamics Stepping onto Large Enterprise Turf
Long known as business management software for small and midsized organizations, Microsoft Dynamics is increasingly being used in large and multinational enterprises. This report outlines four customer needs that are driving Microsoft Dynamics up-market and three ways in which Dynamics has become capable of serving these large organizations. Challenges facing Microsoft in gaining market share among larger companies are also discussed. We conclude with examples of customers that illustrate the move of Dynamics into the enterprise market and recommendations for large enterprise buyers who are considering Microsoft Dynamics. (12 pp., 1 fig.) [Research Byte]
December, 2012
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Windows 7 Adoption and ROI/TCO Experience
Corporate America appears to be eagerly embracing Microsoft's Windows 7 operating system, a stark and dramatic contrast to the reticent approach shown to its Vista predecessor. This study examines the Windows 7 adoption trend, providing data on how many organizations have the technology in place, how many are implementing it, and how many are expanding implementations. To give additional insight, we look at the economic experience of those that have adopted Windows 7: We examine return on investment (ROI) experience in terms of the percentage of organizations that expect positive and break-even ROI within a two-year period. We also balance the potential ROI against the risks, measured in terms of the percentage of organizations that exceed budgets for total cost of ownership (TCO). (14 pp., 8 figs.)[Research Byte]
September, 2010
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Microsoft Vista Migration Still Slow in 2008
Most organizations are still not rushing to deploy Microsoft Vista in 2008, according to preliminary results from our annual survey of technology trends. In this report, we examine adoption levels and deployment plans for Vista by organization size. We also assess the improvements that Service Pack 1 brings, and we compare Vista's adoption trends to those of desktop Linux, which is one alternative to Microsoft's platform. We conclude with our perspective on issues surrounding Vista and the reason for slow adoption. (5 pp., 5 figs.)[Executive Summary]
June, 2008
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Features Will Push Windows Server 2008 Adoption
The rollout of Windows Server 2008 offers IT managers an array of new capabilities and the potential to reduce administrative burden and enhance security. This article explains the new features of Server 2008 that we predict will drive its adoption, the five flavors of the OS, and the data center roles that each of them play. We conclude with our projections for Windows Server 2008 adoption levels through 2011. (4 pp., 5 figs.)[Executive Summary]
March, 2008
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Upgrade Considerations for Microsoft Office 2007
Microsoft's release of Office 2007, along with the Vista operating system, introduces many new capabilities. However, there are a number of factors for IT organizations to consider when deciding on the suitability of Office 2007 and the optimum time to upgrade. This article analyzes the key changes introduced in Microsoft Office 2007, its best ROI opportunities, and factors to consider in making an upgrade decision. (4 pp., 2 figs.)[Executive Summary]
April, 2007
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Microsoft Vista: Strong Capabilities but Weak TCO
Many IT organizations are considering the risks and returns inherent in upgrading to Microsoft's new desktop operating system. Along with Vista's new capabilities come new demands on the IT organization. This analysis presents an overview of Vista's capabilities, some of its features that may be difficult for users to adjust to, its cost effectiveness, and our recommendations for migrating to Vista. (5 pp., 2 figs.)[Executive Summary]
April, 2007
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Guiding Successful Business Intelligence Initiatives
Today, enterprises rely on many systems to run the business: SCM, ERP, CRM, POS systems, call centers, and e-commerce and online customer touch-points. Each of these systems produces volumes of data about customers, transactions, sales, inventory, and human resources. The problem becomes how to amass this data and turn it into actionable information for decision makers across the enterprise. This is the focus of the business intelligence (BI) environment, enabling an enterprise to wring greater business insight from the increasing volumes of data. This article looks at the technology that drives the business case for BI and at how this technology is integrated into business decision making.
November, 2004
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The Business Case for Linux Deployment
Linux has many advocates for use both in servers and on the desktop. The question arises, however, that in view of ongoing legal, financial, and technical controversies whether Linux is an effective enterprise-level strategy. Although there are a number of concerns in regard to Linux adoption, including legal challenges, return on investment, and the cost of ownership, many organizations find the economics of Linux to be positive. Click here to purchase. $95 (USD)
October, 2004
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.Net Takes on Web Services for the Enterprise (1Q03)
If Microsoft stays committed to its current strategy, .Net should become the leader in web-based application development.
January, 2003
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Aberdeen: New Poster Child for Sloppy Research? (1Q03)
A recent study, which shows Linux and other open source software suppliers have more security problems than Microsoft, has serious flaws.
January, 2003
Microsoft
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