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Multisourcing Service Integration 2022–2023 RadarView™
The Multisourcing Service Integration 2022–2023 RadarView™ assists organizations in identifying strategic partners for multisourcing service integration (MSI) by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 61-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint.
April, 2023
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Multisourcing Service Integration 2022–2023 Market Insights™
The Multisourcing Service Integration 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any MSI projects. The report also highlights key challenges that enterprises face today.
April, 2023
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Streamlining and Minimizing Vendor Management Complexity
The growing enterprise demand for multisourcing service integration (MSI) is mainly driven by complexities in multivendor environments and the need for optimizing IT costs and enhancing service outcomes and quality. Service providers offer multiple end-to-end services to help organizations streamline service delivery processes, enhance supplier management, mitigate risks, and improve vendor collaboration. Additionally, service providers invest in advanced technologies such as AI/ML, automation, and proprietary IT service management tools to optimize service delivery and improve overall outcomes. This rising demand for MSI has also led to a 46% increase in the number of full-time employees working in this field. Both demand-side and supply-side trends are covered in our Multisourcing Service Integration 2022–2023 Market Insights™ and Multisourcing Service Integration 2022–2023 RadarView™, respectively.
April, 2023
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Maximizing the Value of Multi-Supplier Service Delivery
When an enterprise engages multiple vendors for IT service delivery, it is easy for those suppliers to lack coordination and collaboration among themselves and with the client. This results in an increased number of critical incidents, lack of process visibility, and siloed reporting. The multisourcing service integration model (MSI) is helping enterprises reduce incident resolution time, integrate multiple IT systems, and improve business and supplier accountability. Service providers are leveraging artificial intelligence/machine learning solutions and proprietary IT service management tools to reduce ticket volumes, synchronize service catalogs, and automate business processes. These trends, and others, are covered in our Multisourcing Service Integration 2021–2022 RadarView™.
April, 2022
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Multisourcing Service Integration 2021–2022 RadarView™
The Multisourcing Service Integration 2021–2022 RadarView™ assists organizations in identifying strategic partners for multisourcing service integration (MSI) by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 69-page report also highlights top market trends in the MSI space and Avasant’s viewpoint.
April, 2022
Multisourcing service integration
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