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IT Printer/Printing Expense Benchmarks
The corporate printing market is in a state of reinvention. Printer and printing expenses as a percentage of the IT budget is trending downward and there has been a dramatic decline in the number of printers per user. With the changing environment, IT organizations that have not reassessed their printing strategies over the past five years should do so. This study establishes three benchmarks that enable organizations to assess their print strategies. The benchmarks include printers per user, printer/printing expenses as a percentage of the IT budget, and printer/printing expenses per user. We examine the five-year trend in these benchmarks as well as variances by organization size and sector. We conclude with recommendations for optimizing printer and printing costs. (16pp., 9 fig.) [Research Byte]
The Internet Is Not Making Paper Go Away (April 2002)
Despite the immense popularity of paperless media such as email and the Internet, a study by Lexmark reveals that the need for printing remains as strong as everâand is growing. Results of the study also offer details on home and office printing and the future of printing technologies and applications, including public preferences for wireless printing, while dispelling a number of popular misconceptions about printing trends. The survey, conducted in 4Q01 by the opinion and market research firm SWR Worldwide, included 500 respondents who use computer printers both at home and in the workplace on a regular basis.