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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 30 respondents in the sample range in size from $80 million to $63 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 18 respondents in this sample have annual revenue ranging from $80 million to $63 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, electronics, groceries, office supplies, and general merchandise. They include department stores, convenience stores, sporting goods stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 25 respondents in the sample range in size from $80.5 million to $19 billion in annual revenue. (80 pp., 51 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. (50 pp., 30 fig.) [Full Study Description]

    June, 2018