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Digital Retail Services: Orchestrating an Omnichannel Experience
Retail is increasingly hyperpersonal and omnichannel. Pandemic lockdowns and supply chain disruptions have actually raised the bar for consumer expectations as they found they could have anything delivered right to their doorstep. That raised bar means that retailers are increasingly relying on data and AI to map consumer sentiment and needs, and they are deploying digital technology including virtual reality and other immersive technologies to improve the customer experience. However, all of this requires investment and seamless orchestration of multiple technologies. This is best done with partners. These emerging trends are covered in Avasant’s Retail Digital Services 2022–2023 RadarView™.
Retail Digital Services 2022–2023 RadarView™
The Retail Digital Services 2022–2023 RadarView™ can help retailers craft a robust strategy for digital transformation based on industry outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 95-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 7: Retail
Chapter 7 provides benchmarks for retailers. This sector includes retailers of clothing, hardware, furniture, sports equipment, groceries, pharmaceuticals, dietary supplements and health products, and general merchandise. They include department stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers, both online and brick-and-mortar. We also include hospitality and consumer services in this sector. The 33 respondents in the sample range in size from €100 million to €27 billion in annual revenue.
Avasant Digital Forum: Re-imagining Manufacturing through Digital Technologies
The pandemic had a significant impact on the manufacturing sector. It disrupted supply chains, shrunk demand for high-value goods – such as primary metals, industrial machinery, and automobiles – and labor shortages completely “manu-fractured” an already-struggling sector.
Future of Retail: Accelerating Digital Transformation in Partnership with Wipro
The retail transformation has been accelerated by the COVID19 pandemic. The segments that did well in the pandemic (essential retail- e.g. grocery, e-commerce, home improvement etc.) are flush with resources to drive the next set of initiatives, while segments that struggled have to fight harder to get the attention of the customer. Retail customers continue to demand convenience, seamless experience and the right bargain, and the pandemic has instilled focus around health, safety and trust.
Retail IT Spending Needed for Digital Transformation
The retail sector is going through a major transformation. Brick-and-mortar stalwarts are filing for bankruptcy or disappearing entirely. E-commerce and the digital customer experience are taking an increasing part of the shopping dollar. And all of that was happening before the COVID-19 pandemic forced major restrictions on brick-and-mortar shopping. Traditional retail is in a “change or die” mode, and the transformation of IT is going to decide who survives. This Research Byte is a brief summary of our special report on IT spending trends in the retail sector, which is available for free download.
Retail & CPG Digital Services 2020-2021 RadarView™
The Retail & CPG Digital Services 2020-2021 RadarView™ report zeroes in on key action items to navigate ongoing headwinds to gain competitive advantage. It identifies key global service providers and systems integrators to assist enterprises in business transformation. The 115-page report also highlights key market trends and offers Avasant’s view of the road ahead for retail and CPG companies in the coming years.
IT Spending and Staffing Benchmarks 2019/2020: Chapter 25: Online Retail Subsector Benchmarks
Chapter 25 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, sports equipment retailers, and other online retailers. The 15 respondents in this sample have annual revenue ranging from $80 million to $63 billion. [Full Study Description]
IT Spending and Staffing 2008/2009: Chapter 15, Retail Sector Benchmarks
Chapter 15 provides benchmarks for retail organizations across all organizational sizes. Respondents in this sector include department stores, general merchandisers, auto service chain operators, pharmacies, convenience stores, and specialty consumer goods retailers in areas such as jewelry, fabrics, foods, and auto parts. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (62 pp., 41 figs.)[Full Report Description]
E-Commerce and Computer Network Data from the U.S. Census Bureau (October 2002)
The latest data estimates retail e-commerce sales for 1Q02 at $9.849 billion, an increase of 19.3% from 1Q01.
The Evolving Food Store (April 2002)
Food manufacturers and retailers face substantial consolidation and internationalization over the next five years, according to a report released today by Cap Gemini Ernst & Young titled "State of the Art in Food: The Changing Face of the Food Industry."
G10 Trends in Retail Payment Methods
The Web may be worldwide but the differences in payment methods for non-cash transactions in the G10 countries vary considerably. This short report shows for the G10 countries in 1999, the percentage of payments by debit card, credit card, direct debit, credit transfer, and paper check.