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Robots on The Rise: RPA Investment Grows
Robotic process automation (RPA) is rapidly maturing, and it is gaining popularity as a way to make workers more productive, allowing them to spend more time on higher value tasks. Because people are the greatest cost in most companies, making workers more productive can do wonders for the bottom line. This Research Byte provides a summary of our full report on RPA adoption trends and customer experience.
Robotic Process Automation Adoption Trends and Customer Experience 2021
Robotic process automation (RPA) is the use of software “robots” to automate processes that are normally performed by clerical or administrative users. This report provides an overview of RPA adoption and investment trends, providing data on how many organizations have solutions in place, how many are in the process of implementing it, and how many are expanding implementations. We also look at the return on investment (ROI) experience, total cost of ownership (TCO) experience, and considered or planned uses for new RPA investments. We conclude with important principles to apply in planning and implementing RPA solutions.
Common RPA Implementation Challenges
Establishing a successful automation program requires a systematic approach to address these challenges within the context of your organization's situation and culture.