WNS recognized as a Challenger in Avasant’s Applied Intelligence and Advanced Analytics Services RadarView™ Report
Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a Challenger for Applied Intelligence and Advanced Analytics Services 2019.
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“Platform-centric approach, diverse client base backed by strategic inorganic investments.”
AVASANT ANALYST INSIGHTS
Practice Maturity
- WNS offers advanced analytics capabilities under its Research and Analytics umbrella of services. It has 2,500 analytics experts across 10 delivery centers that are providing expertise to 100+ clients in multiple industries.
- It leverages analytics and big data capabilities to offer verticalized solutions such as SocioSEER (social-media analytics platform), Unison (customer interaction analytics), and a commercial planning suite (travel).
- To cater to healthcare clients, which accounts for 14.7% of its revenue, WNS leverages its analytics knowledge center with 800 analytics experts to deliver strong analytics capabilities and proprietary frameworks.
- Established dedicated R Labs of data scientists, big data specialists, data modelers, etc. to build R language-based tailored algorithms for long-term clients.
Partnership Ecosystem
- Holds strategic partnership with leading technology providers such as IBM, RPA platform providers such as Automation Anywhere, KOFAX and academia network.
- It has also collaborated with NIIT University to design a master of business administration (MBA) program in business analytics to nurture analytics-ready professionals.
Investments and Innovation
- To up-skill and train analytics professionals, WNS has developed a mastermind training framework focused on evolving domains such as big data, data science, and R.
- It completed a series of acquisitions that included Value Edge Research Services (2017) and HealthHelp (2017) both of which offer analytics services in healthcare sector and Marketics (2007), an offshore analytics services provider.
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