British Telecom recognized as an Innovator in Avasant’s Cybersecurity Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as an Innovator for Cybersecurity Services 2019.

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Increased use of AI. Focus to double the security business by 2021/22. Expanded SOCs and partner network.

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Practice Maturity

  • BT offers physical and cyber security services through BT Security, which is part of its Global Services (GS) group, and leverages its international presence and strong partner network of 200 vendors to expand its reach. It monitors and manages over 100,000 customer which includes large nation-states, corporations, and the UK government. Its services includes Managed Security, Threat Intelligence and Security Consulting.
  • It has increased use of AI in its cybersecurity operations. Its services, such as SOC, BT Assure Threat Monitoring service and BT’s cyber-defence platform, are powered by SATURN software – BT Assure Analytics.
  • In 2018, it opened a new SOC in India to tap the rapidly growing Indian market. Additionally, in the last few years, it has launched multiple security-related services, including the BT Managed Endpoint Access Security in 2017 for better monitoring of devices, leveraging technology from ForeScout Technologies. It introduced Cyber Roadmap Consulting (CRC) program in 2016, which gives customers a tailor-made plan for their cybersecurity.
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Partnership Ecosystem

  • BT has a security-specific partnership with Cisco that strengthened its network and automated its threat intelligence capabilities, while offering the same security capabilities to their customers via BT Assure Cyber.
  • In 2018, it invested in and launched business-grade endpoint security in conjunction with Symantec.
  • It is also member of Cybersecurity Tech Accord, an industry consortium that collectively helps defend customers from cyberattacks. To bridge the cybersecurity skills gap, it has a partnership with the UK government to develop cybersecurity-specific training programs in schools.

Investments and Innovation

  • It plans to double its percentage share of revenue (20% in 2018) from security business by 2020/21 and increase its headcount by 25% over the next 5 years in order to develop the next generation of cybersecurity professionals.
  • In October 2017, it secured a patent for its proposed cybersecurity system for Blockchain protection. The system limits the users who can commit transactions to the system via user-specific profiles. It can also effectively protect a blockchain against distributed denial-of-service (DDoS) attacks.


This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.