BT offers physical and cyber security services through BT Security, which is part of its Global Services (GS) group, and leverages its international presence and strong partner network of 200 vendors to expand its reach. It monitors and manages over 100,000 customer which includes large nation-states, corporations, and the UK government. Its services includes Managed Security, Threat Intelligence and Security Consulting.
It has increased use of AI in its cybersecurity operations. Its services, such as SOC, BT Assure Threat Monitoring service and BT’s cyber-defence platform, are powered by SATURN software – BT Assure Analytics.
In 2018, it opened a new SOC in India to tap the rapidly growing Indian market. Additionally, in the last few years, it has launched multiple security-related services, including the BT Managed Endpoint Access Security in 2017 for better monitoring of devices, leveraging technology from ForeScout Technologies. It introduced Cyber Roadmap Consulting (CRC) program in 2016, which gives customers a tailor-made plan for their cybersecurity.
BT has a security-specific partnership with Cisco that strengthened its network and automated its threat intelligence capabilities, while offering the same security capabilities to their customers via BT Assure Cyber.
In 2018, it invested in and launched business-grade endpoint security in conjunction with Symantec.
It is also member of Cybersecurity Tech Accord, an industry consortium that collectively helps defend customers from cyberattacks. To bridge the cybersecurity skills gap, it has a partnership with the UK government to develop cybersecurity-specific training programs in schools.
Investments and Innovation
It plans to double its percentage share of revenue (20% in 2018) from security business by 2020/21 and increase its headcount by 25% over the next 5 years in order to develop the next generation of cybersecurity professionals.
In October 2017, it secured a patent for its proposed cybersecurity system for Blockchain protection. The system limits the users who can commit transactions to the system via user-specific profiles. It can also effectively protect a blockchain against distributed denial-of-service (DDoS) attacks.
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