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“Has one of the largest and most deeply peered network. Plans to continue investing aggressively in MSSP services.”
- CenturyLink provides services related to DDoS Mitigation, IdAM, managed firewall, etc., with global security operation centers (SOCs) located across North America, EMEA, Latin America and APAC. It works with customers in all verticals, but the majority of its security revenue (~30%) comes from the government sector.
- Its pricing model is a mix of fixed and usage-based. In 2018, it made an architecture change in its service offering which reduced the cost of service by 50%. Part of this saving is being invested to advance its analytics and automation capabilities as well as improve customer experience.
- Some key initiatives to expand and strengthen its service include launching SOCs in new regions and launching MSSP services in new geographies (EMEA and LATAM are in progress). Introduced Premise Security Services in collaboration with some industry leaders (Palo Alto, Cisco FirePOWER) and is targeting mid-size to large-size businesses.
- Its partnership ecosystem has some big players such as Palo Alto, Checkpoint for firewall platforms, Symantec for Cloud Access and Security Brokers, CyberArk for Privileged Access Management (PAM), Accenture for incident and breach response, Qualys and RiskSense for vulnerability management and many more.
- In the event of a cyber attack and other catastrophes, it plans to mitigate cyber risks through public-private partnerships so it can access the full range of government and other critical infrastructure information.
Investments and Innovation
- It plans to continue to invest aggressively in Managed Security Services as its executive team views Connected Security as one of the three strategic pillars of its overall business. It plans to pour in USD 5-10M in terms of capital investments.
- The acquisition of Level 3 in 2017 has greatly enhanced its security capabilities in Adaptive Threat Intelligence, Adaptive Network Security and DDoS Mitigation services. It also expanded its global footprint with SOCs in 4 continents.
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