Hexaware recognized as a Challenger in Avasant’s Healthcare Digital Services RadarView™ Report 2019-2020

Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a challenger for Healthcare Digital Services 2019-2020

Healthcare Challenger Badge 1 252x300 - Healthcare Digital Services RadarView™ 2019-2020 - Hexaware
Healthcare RadarView Web Graphic 2 - Healthcare Digital Services RadarView™ 2019-2020 - Hexaware

Gaining recognition through its propriety platform and solutions, and strong focus on digital transformation services.

  • Challenger Healthcare Digital Services RadarView™ Report 2019-2020

Avasant Analyst Insights

Practice Maturity

  • Hexaware is gaining recognition for its digital transformation solutions and services in the healthcare industry. It recently won a lucrative private cloud implementation deal for a managed healthcare company (Q2 of 2019).
  • It has also helped clients in the recent past to introduce new digital technologies (such as RPA, automation and cloud) to improve business outcomes. A payor had a 260% increase in online member registration through co-development of a portal. A large third-party administrator had significant cost savings and operational enhancements in claims management through RPA implementation.
  • Its healthcare revenue is growing and is expected to be a key vertical to lead overall company growth over the short-term. This, coupled with Hexaware’s strong focus on new digital offerings (such as IoT-based solutions), will help to strengthen its position in the digital healthcare services market in the near future.
Healthcare Challenger badge 2019 - Healthcare Digital Services RadarView™ 2019-2020 - Hexaware

Investments and Innovation

  • In 2018, Hexaware launched its propriety platform, CarrotCube, which would support population health management solution. It provides a complete view of a patient’s medical profile and enables providers to offer digital and remote patient engagement services.
  • In June 2019, it acquired Mobiquity, a US-based digital consulting services firm, for approx. USD 182M to boost its customer experience (CX) transformation capabilities across industries, including healthcare.

Partner Ecosystem

  • Hexaware is bolstering its CarrotCube platform by collaborating with key partners: Salesforce (which hosts the platform on the Salesforce Health Cloud), as well as Zynx Health, Apple and Amazon Alexa.
  • It also works with technology partners to co-develop and deliver solutions to its healthcare clients, e.g., it leveraged Azure Cloud and Nutanix to help a leading health club chain modernize its systems and processes.
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