TCS recognized as a Leader in Avasant’s Healthcare Digital Services RadarView™ Report 2019-2020

Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a Leader for Healthcare Digital Services 2019-2020

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Innovative healthcare solutions powered by AI and analytics. Strong partnerships and continuous investment in next-gen technologies such as Blockchain.

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Practice Maturity

  • TCS’ double-digit growth in the healthcare industry is due to the increased adoption of digital transformation by the payors and providers in the recent 12-15 months. Many of its existing clients are leveraging its expertise to transform their operating models for reducing cost and improving the quality of care. For example, a leading healthcare company was able to reduce the onboarding process from 21 days to 2 hours by digitizing their portal through Enrolment 360 platform.
  • It differentiates itself by deploying market-leading compliant platforms, through an innovative delivery system, and integrating next-gen technologies (AI, analytics, IoT) to deliver customized solutions to the clients.
  • TCS has introduced cognitive solutions for both payors and providers. Ignio, its AI-based platform, is extensively used for application management services for payors. COGA, its cognitive assistant, is deployed by providers for patient engagement.
  • It has built a data pipeline and data ingestion framework to enable healthcare providers to handle unstructured data from multiple sources for detailed analysis.
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Investments and Innovation

  • TCS is investing in “value-based care” by leveraging predictive and prescriptive analytics to analyze the different payment methods that positively impact quality of care, cost of care and member experience. This will be formally launched in the coming months.
  • It has built several PoC use cases that leverage the Quartz blockchain platform. It plans of moving these use cases to Pilot stage through close partnership with the clients.
  • It is investing heavily in next-gen technologies (AI, analytics, blockchain) to organically develop more products and leverage them for industry-specific solutions. E.g., Ignio was developed in-house and is currently been leveraged across the payor value chain.

Partner Ecosystem

  • TCS has strong alliances with healthcare product companies, including AllScripts and Cerner (for practice management and EHR solutions), niche product companies such as Velocity (for cloud-based solutions), prominent IT vendors such as Microsoft, Amazon, Google (to leverage their technology in producing advanced healthcare solutions).
  • It introduced a COIN engagement model to foster innovation from start-ups and academic universities. TCS has tie-ups with 15 healthcare-specific start-ups to customize solutions for the client.


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