Intelligent Automation 2018 Zensar


Zensar recognized as a Disruptor in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Disruptor for Intelligent Automation Services 2018.



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Rapidly growing provider with strategic focus on intelligent automation research and a suite of self developed solution accelerators.


  • Disruptor 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • Zensar has a goal to help their clients move from RPA to cognitive capabilities. While RPA currently constitutes nearly three quarters of their automation deployments, they provide upgrade options through a wide set of self-developed solution accelerators and partner solutions. These accelerators span the RPA to intelligent automation to cognitive automation spectrum, and provide analytics, conversational engines and enterprise wide AI (anomaly detection, entity extraction and recommendation algorithms).
  • Zenlabs, their innovation center, is mandated to develop automation at all layers – machine learning, cognitive computing and RPA. This has resulted in the development of tools such as ZenAnalytica, an integrated platform  for automation & process orchestration, and Zeva, an AI enabled multi-lingual conversational engine deployed through different user interfaces such as chatbots, virtual agents, text messaging apps etc.
  • They provide flexible commercial and engagement models and are tending towards more outcome and transaction based pricing in managed services, project based and internal COE engagement models,
Copy of Disruptor IA Badge - Intelligent Automation 2018 Zensar

Investments & Innovation

  • Zensar has significant digital focus, and has built nearly 30 accelerators to both digitize internal processes and to develop client offerings
  • They intend to invest significantly on upgrading their human capital through internal and external training and certifications. Their aim for the next 12 months is to double the number of people certified on third party automation tools and platforms
  • They also plan to strengthen their existing partnership ecosystem, especially RPA tools and cloud platform providers, to access more machine learning and artificial intelligence capabilities.

Industry Development

  • Zensar has started ramping up their thought leadership in this domain, and are increasingly participating in industry and partner forums and events.
  • They are also looking to foster new relations with academia and renowned automation councils to provide industry insights and develop new use-cases.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 WNS


WNS recognized as a Challenger in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Challenger for Intelligent Automation Services 2018.



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Niche provider focused on specific verticals using an automation solutions suite approach.


  • Challenger 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • WNS has adopted a balanced approach of deploying proprietary and partner driven technology for solutions which are industry centric. Their RPA & Intelligent Automation TRAC is an automation suite which includes elements of self-learning, predictive and cognitive technologies.
  • Their deep domain and process expertise in identified industries (travel and transportation, insurance) have enabled them to create re-usable diagnostics, business case, process related tools and standardizing bot templates, thereby reducing their deployment time.
  • In terms of managing end-to-end automation implementation, WNS has seen good success from assessment to implementation and support. Their strategy of using pricing models, such as gain-share, outcome based and/or a hybrid model, and extensive plug and play tools have helped in expanding their client base.
  • For their chatbot deployments, they are deploying open API for ease of third party integration across live chat and e-commerce platforms.
Copy of Challenger IA Badge - Intelligent Automation 2018 WNS

Investments & Innovation

  • WNS intends to enhance its workforce’s technical capabilities across multiple third party and industry specific automation tools and expand their headcount in current and potential automation related high revenue geographies.
  • In addition to traditional RPA offerings, WNS intends to create bespoke vertical specific intelligent automation solutions which will be complementary to their existing offerings.
  • WNS continually seeks to partner with industry leading tool and platform providers to handpick intelligent automation solutions which will extend beyond traditional RPA.

Industry Development

  • WNS has showcased their offerings at multiple tool and platform and industry related provider events, which has provided them with recognition of their capabilities.
  • They are seen as thought leaders in the travel & transportation vertical, and often participate as panelists and speakers for IATA events related to transformation and outsourcing.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 Wipro


Wipro recognized as a Leader in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Leader for Intelligent Automation Services 2018.



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Proprietary AI platform centric approach. Comprehensive solution set and deep investment focus on AI enabled automation.


  • Leader 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • Wipro has showcased extensive capability and delivered several client success stories based on their proprietary HOLMES solution. However, they are not platform restrictive, and also have a developed automation ecosystem across IT and business processes. Additionally, their wide base of proprietary frameworks enable them to rapidly develop and deploy solutions for their clients.
  • They follow a unique ‘3A’ approach that combines analytics, artificial intelligence and automation in their service offerings and projects.
  • They have a comprehensive set of offerings around RPA that leverage frameworks and tools around strategy, solution design, implementation and support. These have resulted in significant savings and value for clients through their RPA implementations.
  • With their significant experience in enterprise wide implementations, they also focus on the softer aspects within the automation program related to change and people management to ensure continued success post the program completion.
Leader IA Badge 5 - Intelligent Automation 2018 Wipro

Investments & Innovation

  • Wipro’s dedicated HOLMES research team, primarily funded through the Wipro Ventures entity, has been mandated to extensively carry out research and development on innovative technologies with the external ecosystem to enhance their solution set.
  • Wipro continues to extend its alliances and investments, particularly with the startup community in the coming years within AI and cybersecurity.
  • From a people standpoint, it intends to double the resources trained on AI/ML skills and will extensively scale the senior leadership within their automation advisory practice. They also intend to increase multi-language support capabilities to support the demand of their European clients.

Industry Development

  • Wipro has partnered with multiple academia as part of their research charter on specific themes related to Explainable AI, image recognition and fast learning with minimal data.
  • Wipro continues to enhance and develop its partnership with tool and platform providers to explore markets and expand their thought leadership and industry engagement around vertical and horizontal offerings.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 UST Global


UST Global recognized as a Challenger in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Challenger for Intelligent Automation Services 2018.



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IA Graphic computer screen - Intelligent Automation 2018 UST Global


Emerging niche player with a developing partnership network, and backed by investments.


  • Challenger 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • UST Global is a relatively recent entrant in the robotic process automation space and has seen initial traction in the last 12 months in the retail, e-commerce and supply chain verticals.
  • They also developed a comprehensive partnership with Jidoka (a leading RPA tool provider) to develop offerings that provide RPA solutions with enhanced enterprise management and scalability in their RPA solutions.
  • Another aspect of this partnership is that it further strengthens their focus on Spain and South America as their key geographies.
Copy of Challenger IA Badge 1 - Intelligent Automation 2018 UST Global

Investments & Innovation

  • UST’s recent $250 M funding from Singapore’s sovereign wealth fund Temasek will allow it to fund expansion and acquire players with niche capabilities. In addition, the company will hope to leverage Temasek connects and portfolio companies such as Singapore Airlines and Standard Chartered Bank to drive additional opportunities.
  • They have also set up a series of innovation labs, the most recent one in Bentonville, Arkansas, to drive their innovation-as-a-service offering.
  • The company is actively working with startups in Kerala, India to develop a stronger automation offering. They provide funding, accelerators and market presence to these start ups.

Industry Development

  • UST has been partnering with leading universities such as Stanford, Cambridge and MIT to work on various technologies such as AI or data automation. UST is an AI affiliate with Standard AI Laboratory and has built around five solutions on top of Stanford’s research.
  • UST Global has started collaborating with the industry to develop their thought leadership in this space. They signed a memorandum of understanding with the International Institute of Business Analysis (IIBA) to jointly publish a collection of content pieces including point of view whitepapers, case studies and webinars on digital opportunities impacting the market.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 Tech Mahindra


Tech Mahindra recognized as an Innovator in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as an Innovator for Intelligent Automation Services 2018.



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IA Graphic computer screen - Intelligent Automation 2018 Tech Mahindra


Strategic focus on automation backed with inorganic investment in capability development. Vibrant partner innovation network. Pioneering engagement models.


  • Innovator 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • Tech Mahindra includes automation as a part of its DAVID (Digital, Automation, Verticalization, Innovation and Disruption) strategy. Consequently, there has been significant strategic focus on developing and taking the automation practice to market.
  • Their structured approach to automation is evident from the Center for Automation Technologies that owns and governs the automation strategy and provides enablement support for engagements and deliveries.
  • Tech Mahindra has a proactive approach in client engagement where they use mechanisms beyond the standard contract terms to work jointly on co – innovation, joint solution labs, proactive POCs and training roll-out for joint teams.
  • They have taken a flexible approach to commercial models, including a use case complexity (based on eight parameters) based pricing apart from all the other prevailing models. Partner platform led solutions are typically offered in an as-a-service model (either cost+ or outcome-based).
Copy of Innovator IA Badge - Intelligent Automation 2018 Tech Mahindra

Investments & Innovation

  • Tech Mahindra has invested in setting up various innovation labs – AQT (automation, quality, time) lab, Watson solutions lab and Makers labs in various geographies. These have enabled them to develop a rich set of assets that range from use case frameworks, RPA tools and AI engines.
  • They also made a USD 10 million strategic investment in Fix Stream, which gives them access to Meridian, a visualization and predictive analytics platform which further enhances their capabilities around IT Automation.
  • Tech Mahindra has built a strong and heavily engaged partnership network. The partnerships span joint go to market, joint marketing and incubation of joint solutions.

Industry Development

  • Since the adoption of the DAVID strategy, Tech Mahindra has been developing its thought leadership around automation and has been using various internal and external platforms to generate dialogue around emerging technologies. Their engagement in industry associations is particularly strong in the telecom industry.
  • They are also involved with NASSCOM to develop the intelligent automation ecosystem within India and in supporting start ups in this space.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 TCS


TCS recognized as a Leader in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Leader for Intelligent Automation Services 2018.



Badges 05 252x300 - Intelligent Automation 2018 TCS
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Strategic in-house platform focused approach, holistic automation strategy, strong vision, and industry thought leader.


  • Leader 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • TCS has been an early mover for the proprietary platform based automation approach. They had launched ignio, their automation and orchestration platform over three years ago. In the last twelve months, it has become a significant factor in their automation success.
  • They typically use their machine first delivery model (MFDM), a methodology aimed at increasing human-machine collaboration to solve business problems, in conjunction with the ignio platform in most of their automation deal pursuits. This approach is reaping rich dividends, allowing them to win a number of ignio deals consistently every quarter. At last count, the platform was being used by 55 Fortune 500 companies.
  • They have also focused on developing strong partnerships with RPA providers and building a strong set of trained and accredited resources across all key RPA and automation tools.
Leader IA Badge 5 - Intelligent Automation 2018 TCS

Investments & Innovation

  • TCS has been actively investing in expanding their partnership network. Apart from pure play automation vendors, academia and start-ups, they’ve also developed partnerships with hardware providers. An example is the center of excellence that they have recently set up with Intel to work on developing applications for their Nervana family of AI-specific processors
  • They continue to invest in their proprietary platforms and tools, and recently established an ignio automation lab in Chennai. They also set up an analytics lab in Mumbai for developing solutions that can be integrated with their platform.

Industry Development

  • TCS is focusing on developing their intellectual property around the digital space and has filed over 70 patents in emerging technologies related to AI, IA and other core areas.
  • They are a leading proponent of the platform automation approach, as well as the machine-first delivery model.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 NTT DATA


NTT DATA recognized as an Innovator in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as an Innovator for Intelligent Automation Services 2018.



Badges 06 252x300 - Intelligent Automation 2018 NTT DATA
IA Graphic computer screen - Intelligent Automation 2018 NTT DATA


Industry process automation focus, backed with strong internal research and a comprehensive partner ecosystem.


  • Innovator 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • NTT DATA is focused on three key industries, insurance, healthcare and, travel and transportation, and has developed solutions for key processes within these. They bundle some of their advanced tools as part of their managed services engagements with their client base. They have also developed solutions (such as AFTE) to manage and optimize bots in their automation engagements.
  • Aligning to their technology heritage, NTT DATA continues to invest in core technology research in areas such as predictive analytics, AI, ML, DL, NLP and heuristics, to develop a suite of solutions (including HEURI assistant), that can be easily integrated in overall automation solutions. Interestingly, they are amongst the few providers that have a structured six-step framework for security that enables them to deploy bots while ensuring all regulatory and compliance requirements.
  • They are platform agnostic with strong technical expertise across all major tools and platforms. Additionally, they have long standing partnerships with all leading automation and artificial intelligence providers.
Copy of Innovator IA Badge - Intelligent Automation 2018 NTT DATA

Investments & Innovation

  • Through their intelligent automation laboratory, NTT DATA continually creates and tests solutions which are complementary to their RPA offerings. Some of the areas of investment include AI, OCR, text mining, process mining, chatbots and cognitive automation.
  • NTT DATA continues to invest in core, industry specific use cases in their focus industries. In the healthcare provider segment, they are developing a cloud based BPaaS platform with native data exchange interfaces to payer processing platforms, and in the insurance domain, they are developing a neural network enabled denial prediction solution. These solutions will be incorporated in their automation offerings.

Industry Development

  • NTT DATA has maintained a niche focus on creating thought leadership articles and POVs in their core strength verticals and are prominent in addressing the impact of emerging and disruptive technologies.
  • They are also using industry specific forums to showcase their use-cases and success stories and to engage in ideation sessions to validate their ongoing research and development efforts and to identify potential industry use cases.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 NIIT Technologies


NIIT Technologies recognized as a Challenger in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Challenger for Intelligent Automation Services 2018.



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IA Graphic computer screen - Intelligent Automation 2018 NIIT Technologies


Rapidly developing provider taking an industry focused, platform-led approach.


  • Challenger 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • NIIT Technologies is increasingly focusing on developing capabilities and offerings around intelligent automation and is using a hybrid approach through in-house development of core technology (primarily based on opensource technologies) at their technology innovation center (TIC) and partnerships with tools and platform providers.
  • Their TRON platform, which is a suite of solution accelerators, is seeing good adoption, especially on the IT automation side. This platform provides the ability to choose and deploy specific solutions around auto remediation, end point device management and text extraction, among others.
  • They are also sharply focused towards building industry business focused solutions, primarily around BFSI and travel and transportation.
  • NIIT Technologies also has a flexible commercial model that includes a per incident pricing for TRON and overall outcome and gainshare models for automation engagements.
Copy of Challenger IA Badge - Intelligent Automation 2018 NIIT Technologies

Investments & Innovation

  • NIIT has fairly invested in developing in-house solution accelerators and frameworks to develop use cases around banking, financial services and insurance vertical. Also, it is building vertical specific solutions based on Pega using AI and cognitive RPA.
  • They are looking to expand their partnership ecosystem and are evaluating more tool providers for engagement. They are also leveraging their investments in Incessant Technologies and Rule Tek to build further capabilities.
  • It is scaling teams across geographies and engaging with data scientists from leading academic networks to create and deploy a complete suite of automation offerings that assist clients in their automation lifecycle.

Industry Development

  • NIIT Technologies is evangelizing automation among their clients through a program called ‘Edge’. This involves going proactively to them and offering automation and associated benefits to existing clients irrespective of when the contract renewal is due.
  • NIIT Technologies has started showcasing its automation thought leadership through industry forums and associations.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 Mphasis


Mphasis recognized as a Challenger in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as a Challenger for Intelligent Automation Services 2018.



Badges 08 252x300 - Intelligent Automation 2018 Mphasis
IA Graphic computer screen - Intelligent Automation 2018 Mphasis


Niche provider with strong focus on insurance. High commitment to intelligent automation research.


  • Challenger 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • Mphasis is developing a robust automation ecosystem through partnerships with key platform and tool providers, such as BluePrism and Pega for RPA, and UiPath for assisted and un-assisted automation. Similarly they have developed a strategic partnership with Automation Anywhere for cognitive RPA.
  • They have a strong focus on retail lending and mortgage, wealth management and property and casualty insurance industry segments, along with risk and compliance and CIO operations.
  • They work jointly with clients using the Front2Back (F2B™) methodology for transformation that is helping them accelerate automation initiatives significantly. It also enables clients to derive benefits in the first phase and invest them into the next phase, thus enabling a self funded model for automation and transformation.
  • Apart from time and material commercial models, they are also witnessing a gradual uptake in outcome-based and gain-share commercial models.
Copy of Challenger IA Badge - Intelligent Automation 2018 Mphasis

Investments & Innovation

  • Earlier this year, Mphasis committed to invest over US$ 700,000 spread over three years for setting up a cognitive computing center at International Institute of Information Technology (IIIT), Bangalore to develop POCs, prototypes and intellectual assets. The results generated from the program will be open sourced and accessible.
  • Mphasis intends to grow twice its size in the next three years, as they prioritize their artificial intelligence initiatives through bundling of offerings and enhancing their strategic partnerships with artificial intelligence and automation providers.

Industry Development

  • Mphasis provides a platform for startups to showcase their domain relevant innovative solutions through collaboration. This provides startups access to larger enterprises and to combine their solutions within Mphasis offerings.
  • Mphasis has a fair repository of thought leadership and point of views related to adoption of emerging technologies across IT and business which is updated with content from their PoCs and hackathons.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.

Intelligent Automation 2018 Mindtree


Mindtree recognized as an Innovator in Avasant’s Intelligent Automation Services RadarView™ Report

Among endless service provider options, novel and disruptive mechanics in the innovation of Intelligent Automation brings recognition as an Innovator for Intelligent Automation Services 2018.



Badges 06 252x300 - Intelligent Automation 2018 Mindtree
IA Graphic computer screen - Intelligent Automation 2018 Mindtree


Strategic focus on intelligent automation. Deep and engaged partnership network. Significant investments in core technology research.


  • Innovator 2018 Intelligent Automation Services RadarView™ Report


Avasant Analyst Insights

Practice Maturity

  • Mindtree has carved a business unit dubbed ‘Enterprise Re-Imagining Business (ERB)’ which caters to clients’ needs of automation by utilization of advanced emerging and disruptive technologies such as RPA, Bots, AI / ML, deep learning, blockchain and IoT.
  • They have taken a partnership-driven ecosystem approach with focused and deep partnerships in key automation areas. They are strongly partnered with two of the big three RPA tool providers – as a strategic reseller for Automation Anywhere and an implementation partner with UiPath. They also have deep engagement with Microsoft for their bot framework that includes LUIS and Q&A Maker.
  • On the RPA side, they primarily focus on insurance, banking, financial services, CPG, and manufacturing in terms of industries, and application maintenance in terms of IT automation. They have a number of accelerators, such as ATLAS and RAPID.
  • They provide a “zero investment model” for clients, allowing to experience RPA in a no-cost, time-boxed manner before deciding on adoption.
Copy of Innovator IA Badge - Intelligent Automation 2018 Mindtree

Investments & Innovation

  • In terms of developing resource competencies, Mindtree targets to double their automation tools and platform certified resources by the end of the next fiscal year and also enhance employee skills and certifications on their in-house tools and platforms.
  • Mindtree continues to make strategic investments and develop partnerships with automation tool and platform providers and niche emerging technology providers as well as academic institutions which focus extensively on research and development related to disruptive technologies.
  • Among the noted investments has been their USD 2 million grant to Stanford University which will extensively be used by their School of Engineering to establish a faculty chair to focus on artificial intelligence.

Industry Development

  • Mindtree is developing an innovation culture by establishing multiple automation centers of excellence and by designing evangelist platforms where they engage with their clients and tech partners to generate ideas and innovation around disruptive and emerging themes.
  • They also focused on developing industry engagement around automation in 2017, with a large number of hackathons, technology sessions, partner demonstrations, and industry knowledge sharing sessions.
DISCLAIMER: This graphic was published by Avasant LLC as part of a larger research document and should be evaluated in the context of the entire document. The document is available upon request from Avasant website. Avasant does not endorse any provider, product or service depicted in its research publications, including RadarViewTM, and does not advise users to select only those providers recognized in these publications. Avasant’s research publications are based on information from best available sources and Avasant’s opinion at the time of publication, and their contents should not be construed as statements of fact. Avasant disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.