IT Spending and Staffing 2008/2009: Chapter 15, Retail Sector Benchmarks

July, 2008


Chapter 15 provides benchmarks for retail organizations across all organizational sizes. Respondents in this sector include department stores, general merchandisers, auto service chain operators, pharmacies, convenience stores, and specialty consumer goods retailers in areas such as jewelry, fabrics, foods, and auto parts. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (62 pp., 41 figs.)
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