IT Spending and Staffing Benchmarks 2022/2023: Chapter 26: Online Retail Subsector Benchmarks

July, 2022


Chapter 26 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, agricultural retailers, pharmaceutical retailers, educational products retailers, sports equipment retailers, and other online retailers. The 16 respondents in this sample have annual revenue ranging from about $100 million to over $100 billion. (56 pp., 32 fig.)
[Executive Summary]
[Full Study Description]