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Essential Certifications for Call Centers and BPOs
This paper outlines the essential certifications for Business Process Outsourcing companies
Enhancing Effectiveness of Investment Promotion - Strategies for Developing Economies
As the world economies accelerate towards increasing the contribution of the services sector
Jamaica's 'To Da World'
Jamaica long known for its serene beauty, tranquil beaches, great hospitality and easy going
Nearshore's 2012 Outlook: Trends & Challenges
Year 2012 for outsourcing industry will be shaped by technological (cloud) and economic dis
Engineering Services Outsourcing: The Next Frontier in Global Sourcing
Engineering Services is an exciting new offshore outsourcing opportunity, especially for Ind
Destination Africa: Is Africa Emerging As A Viable Outsourcing Destination?
The unprecedented growth in the global sourcing of Technology, Business and Knowledge Manage
Impact Sourcing: Transforming Global Sourcing into a Socio-Economic Endeavor
Impact Sourcing, a new concept in the sourcing world revolves around the premise of creating
The Case for Nearshoring: Why and How the New Normal will shift Sourcing Dynamics
Economic uncertainty and emergence of alternative souring models has seen the shift towards
Latin America: Service Providers at crossroads
Latin America has enjoyed the last couple of years with significant growth in the outsourcin
Capacity Building in IT/BPO Sector- A Perspective
In the past two decades, the world has experienced rapid growth in the IT/BPO sector. It tou
China's Outsourcing Market - A Perspective
China's market for the outsourcing of technology services (outsourcing services) has experie
Sourcing Drivers 2011: Realigning Business for the New Normal
Organizations are pursuing outsourcing today to gain more than just cost savings. But will t
Compete or Cooperate? Bridging the Nearshore - Offshore Divide
Nearshoring is here to stay and the Americas region is brimming with cost competitive and co
Africa - The Next Outsourcing Frontier
Countries across Africa are vying for position as competitive destinations for IT/ BPO by pr
BPO Capacity Development Strategies for Developing Countries
Comprehensive insights into the opportunities presented by BPO as well as an ideal path forw
US Economic Slowdown and its Challenges To the Indian Outsourcing Industry
Financial distress due to the global credit bubble and the accelerated growth of the Indian