To survive and thrive in the 21st century, organizations must undergo digital transformation. But true transformation requires partnerships with the right technology product and services providers. With so many choices, how can enterprises identify the best digital solutions? Which service providers are best positioned to deliver those digital services? To answer these questions, we have developed our proprietary market assessments, RadarView™.
RadarView™
Our RadarView market assessments are an independent evaluation of the true capabilities of technology product and service providers, helping clients evaluate them as potential long-term partners for their digital journeys. These market assessments span four key categories:
- Digital Services
- Digital Products
- Industry Digital Services
- Regional Digital Services
Our RadarView market assessments help organizations demystify the digital market landscape and identify those suppliers that are best positioned to help them achieve digital transformation. They help both technology buyers and suppliers find the answers to critical questions around each coverage area:
- What is the market landscape?
- What are the key differentiators between providers in this market?
- Which providers are best positioned for success?
- Which providers can serve clients across multiple coverage areas?
- What does it take to become a leading provider?
Recent RadarView Publications
DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Digital Workplace Services 2026 RadarView™
- Quality Engineering Services 2026 RadarView™
- Marketing and Sales Business Process Transformation 2026 RadarView™
- Procurement Business Process Transformation 2026 RadarView™
- Capital Markets Business Process Transformation 2026 RadarView™
- Application Management Services 2026 RadarView™
- Guidewire Services 2026 RadarView™
- Digital Masters Technology Transformation 2026 RadarView™
- Data Management and Advanced Analytics Services 2026 RadarView™
- Cybersecurity Services 2026 RadarView™
- Digital Masters Process Transformation 2026 RadarView™
- Global Competency Center (GCC) Setup and Scale Services 2026 RadarView™
- Advanced Network Services 2026 RadarView™
- Banking Process Transformation 2026 RadarView™
- Healthcare Payer Business Process Transformation 2026 RadarView™
- Clinical and Care Management Services Business Process Transformation 2026 RadarView™
- SAP SuccessFactors Services 2026 RadarView™
- Supply Chain Operations Business Process Transformation 2026 RadarView™
- Oracle Cloud ERP Services 2026 RadarView™
- Governance, Risk, and Compliance Services 2026 RadarView™
- Digital Commerce Services 2026 RadarView™
- Hybrid Enterprise Cloud Services 2026 RadarView™
- CX Center Business Process Transformation 2025–2026 RadarView™
- End-User Computing Services 2025–2026 RadarView™
- Data Center Managed Services 2025–2026 RadarView™
- Finance and Accounting Business Process Transformation 2025–2026 RadarView™
- Intelligent Automation Services 2025–2026 RadarView™
- Intelligent ITOps Services 2025-2026 RadarView™
- Content Trust and Safety Business Process Transformation 2025–2026 RadarView™
- Talent Acquisition Business Process Transformation 2025–2026 RadarView™
- SAP S/4HANA Services 2025–2026 RadarView™
- Digital Talent Capability 2025 RadarView™
- Payroll Business Process Transformation 2025–2026 RadarView™
- Generative AI Services 2025 RadarView™
- Digital Engineering Services 2025–2026 RadarView™
- Blockchain Services 2025 RadarView™
- Digital CX Services 2025 RadarView™
- Workday HCM Services 2025 RadarView™
- Network Managed Services 2025 RadarView™
- Salesforce Services 2025 RadarView™
- Internet of Things Services 2025 RadarView™
- Revenue Cycle Management (RCM) Business Process Transformation 2025 RadarView™
- Property and Casualty (P&C) Insurance Business Process Transformation 2025 RadarView™
- Clinical Data Management Business Process Transformation 2025 RadarView™
- Mortgage Business Process Transformation 2025 RadarView™
- Multisourcing Service Integration 2025 RadarView™
- Applied AI Services 2024–2025 RadarView™
- Veeva Services 2025 RadarView™
- Tech-Enabled Sustainability Services 2025 RadarView™
- AR/VR/XR Services 2025 RadarView™
DIGITAL PRODUCTS
Select any RadarView to read the report summary or download sample pages, free.
- Responsible AI Platforms 2026 RadarView™
- Generative AI Platforms 2026 Product Assessment™
- Generative AI Infrastructure Suite 2026 Product Assessment™
- Advanced Voice AI Platforms 2026 RadarView™
- Agentic AI Platforms 2026 Product Assessment™
- LLMOps Platforms 2025–2026 Product Assessment™
- Data Lakehouse Platforms 2025 RadarView™
- Generative AI Platforms 2025 RadarView™
- Large Language Model Operations Platforms 2024–2025 RadarView™
- Cloud HCM Suites 2024–2025 RadarView™
- Intelligent Document Processing Platforms 2024–2025 RadarView™
INDUSTRY DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Freight and Logistics Digital Services 2026 RadarView™
- Telecom Digital Services 2026 RadarView™
- Retail Digital Services 2026 RadarView™
- Travel, Transportation, and Hospitality Digital Services 2026 RadarView™
- Utilities Digital Services 2026 RadarView™
- Healthcare Payor Digital Services 2026 RadarView™
- State and Local Government Digital Services 2026 RadarView™
- Manufacturing Digital Services 2026 RadarView™
- Property and Casualty Insurance Digital Services 2026 RadarView™
- Higher Education Digital Services 2026 RadarView™
- Banking Digital Services 2026 RadarView™
- Engineering and Construction Digital Services 2026 RadarView™
- Airlines and Airports Digital Services 2026 RadarView™
- High-Tech Digital Services 2026 RadarView™
- Life Sciences Digital Services 2026 RadarView™
- Aerospace and Defense Digital Services 2025–2026 RadarView™
- Media and Entertainment Digital Services 2025-2026 RadarView™
- CPG Digital Services 2025–2026 RadarView™
- Life and Annuities Insurance Digital Services 2025 RadarView™
- Healthcare Provider Digital Services 2025 RadarView™
- Financial Services Digital Services 2025 RadarView™
REGIONAL DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Mexico Digital Services 2026 RadarView™
- Japan Digital Services 2026 RadarView™
- United Kingdom (UK) Digital Services 2026 RadarView™
- Benelux Digital Services 2026 RadarView™
- Gulf Cooperation Council (GCC) Region Digital Services 2026 RadarView™
- Nordics Digital Services 2025–2026 RadarView™
- Canada Digital Services 2025–2026 RadarView™
Upcoming Releases
Publication dates shown may vary, based on changing priorities.
| RadarView™ Title | RadarView™ Title | Theme | Planned Release Date |
|---|---|---|---|
| 1 | Cognitive Automation and AI Orchestration Services | Digital Prerequisites | October 2026 |
| 2 | Financial Services Digital Services | Industry & Regional | October 2026 |
| 3 | Cloud Platforms | Digital Prerequisites | October 2026 |
| 4 | Microsoft Business Applications Services | Digital Prerequisites | October 2026 |
| 5 | Global Competency Center (GCC) Digital Transformation & Innovation Services | Industry & Regional | October 2026 |
| 6 | Mortgage Process Transformation | Business Process Transformation | October 2026 |
| 7 | Salesforce Services | Digital Prerequisites | October 2026 |
| 8 | Revenue Cycle Management Business Process Transformation | Business Process Transformation | October 2026 |
| 9 | Managed Networking Services | Digital Prerequisites | October 2026 |
| 10 | Healthcare Provider Digital Services | Industry & Regional | October 2026 |
| 11 | Canada Digital Services | Industry & Regional | October 2026 |
| 12 | Iberia Digital Services | Industry & Regional | October 2026 |
| 13 | Blockchain Services | Digital Prerequisites | October 2026 |
| 14 | Gen AI and Agentic AI Services | Digital Prerequisites | October 2026 |
| 15 | EPIC Digital Services | Digital Prerequisites | November 2026 |
| 16 | Nordics Digital Services | Industry & Regional | November 2026 |
| 17 | Multisourcing Service Integration (MSI) Services | Digital Prerequisites | November 2026 |
| 18 | Duck Creek Services | Digital Prerequisites | November 2026 |
| 19 | Life & Annuities Insurance Digital Services | Industry & Regional | November 2026 |
| 20 | Digital Engineering Services | Digital Prerequisites | November 2026 |
| 21 | Digital Talent Capability | Digital Prerequisites | November 2026 |
| 22 | SAP S/4HANA Services | Digital Prerequisites | November 2026 |
| 23 | Internet of Things Services | Digital Prerequisites | November 2026 |
| 24 | Financial Crime and Compliance Business Process Transformation | Business Process Transformation | December 2026 |
| 25 | Aerospace & Defense Digital Services | Industry & Regional | December 2026 |
| 26 | Consumer Packaged Goods Digital Services | Industry & Regional | December 2026 |
| 27 | Media and Entertainment Digital Services | Industry & Regional | December 2026 |
| 28 | Data Center Managed Services | Digital Prerequisites | December 2026 |
| 29 | Digital CX Services | Digital Prerequisites | December 2026 |
| 30 | End-user Computing Services | Digital Prerequisites | December 2026 |
| 31 | Content Trust & Safety Services Process Transformation | Business Process Transformation | December 2026 |
| 32 | Life & Annuities Insurance Process Transformation | Business Process Transformation | December 2026 |
| 33 | Property & Casualty Insurance Process Transformation | Business Process Transformation | December 2026 |
| 34 | Intelligent ITOps Services | Digital Prerequisites | December 2026 |
| 35 | F&A Process Transformation | Business Process Transformation | December 2026 |
| 36 | CX Center Process Transformation | Business Process Transformation | December 2026 |
Comprehensive,
independent,
and
innovative
Research Methodology
Our assessment methodology is based on our proprietary Digital Maturity Framework, which measures technology product and service providers on the factors that are most critical to global organizations. The framework also encourages technology suppliers to become more innovative and customer-centric in their products and services.
The research methodology combines outreach to suppliers serving a given market, along with independent collection of market data. Comprehensive surveys and briefings with our analysts ensure that participating suppliers clearly represent their current capabilities and investments for the future. We supplement our research with analytics using proprietary metrics and client-side market checks, in addition to data points collected from our experience in client projects.
Our analysis is customized for each RadarView™ to ensure that we consider only the most relevant information for each coverage area:
MULTI-CHANNEL DATA CAPTURE
CUSTOM COVERAGE AREA SPECIFIC ASSESSMENT PARAMETERS
DIGITAL-FIRST METRICS
INDEPENDENT MARKET CHECKS
Coverage Roadmap
Our RadarView 2027 agenda includes technology product and service themes as well as industry and regional themes.
Technology themed RadarViews currently cover seven categories of digital technologies: IT Infrastructure & Operations, AI, Data, and Analytics, Information Security, Enterprise Applications, Industry-specific tech, Sustainability, and Engineering Services.
In addition, we will release our flagship Digital Masters RadarView for Digital Technology Transformation and Process Transformation.
CONTACT US
Akshay Khanna
PARTNER, AVASANT
Swapnil Bhatnagar
Partner