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At Avasant, we have been helping our clients adopt digital services on their enterprise transformation journeys for many years. Our research, based on our proprietary Digital Maturity Framework, shows that true digital transformation success is based on how enterprises partner with the right service providers to leverage digital technology pre-requisites and digital service offerings. To help enterprises with this, we have developed our own proprietary tool, RadarView™

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To address the shift towards digital services that enable enterprise transformation, Avasant has developed a new barometer which reflects the true capability of service providers in this era of converged services.

Avasant’s RadarView™ is an independent assessment that reflects the true capabilities of service providers, with a view of evaluating them as long-term partners for digitally evolving global organizations.

RadarView™ is based on our proprietary Digital Maturity Framework and is designed to gauge service providers on the factors that have emerged most critical to global organizations in our research. The framework encourages greater innovation and customer centricity that helps service providers align their digital efforts.

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Why Avasant?

Avasant’s heritage and extensive experience with multiple digital sourcing engagements bring several advantages to the assessment approach:

  • Wide client experience ranging from mid-size firms to Fortune 500 enterprises
  • Extensive experience in supporting digital services sourcing decisions
  • Best in class, industry-tested evaluation framework
Comprehensive, independent, and innovative


The RadarView™ methodology combines the traditional provider outreach with independent data mining and client-side market checks. A comprehensive survey and briefings with our analysts ensure that participating service providers present their capabilities holistically. This is balanced by analytics around proprietary metrics and client-end market checks, in addition to data points collected from our own customer experiences.

The parameters analyzed are customized for each RadarView™ to ensure that only the most relevant parameters are assessed for each coverage area:

  • Multi-channel data capture

  • Custom coverage area specific assessment parameters

  • Innovative digital first metrics

  • Independent market checks

Research Rubric

Our research coverage focuses on service providers, technology products and platforms across three pillars of digital enterprise: technology pre-requisites, foundational building blocks, and digital initiators.

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Helping demystify the digital landscape

Avasant’s RadarView™ has been envisioned to help organizations demystify the digital services provider landscape and to hone in on those that provide a holistic set of digital technology enabled solutions and services and can help them on their digital transformation journey. We believe the RadarView™ will help both the global organizations and the service providers in answering key questions around each coverage area:

  • What is the service provider landscape like?
  • What are the key differentiators between service providers?
  • Which service providers are geared up for success?
  • Which service providers can help across multiple coverage areas?
  • What does it take to become a leading service provider?

Coverage Roadmap

Avasant’s RadarView™ 2020 agenda focuses on five key digital technology themes based on key enterprise asks

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In addition, Avasant will release its flagship Digital Masters RadarView which includes analysis of six individual RadarViews covering Applied AI and Advanced Analytics Services, Blockchain Services, Cybersecurity Services, Hybrid Enterprise Cloud Services, Intelligent Automation Services, and Internet of Things Services

RadarView™ Calendar 2020-2021

#ThemeRadarView TitleReport InitiationReport Release
1Digital Operations & ConnectivityInternet of Things ServicesNovember 2019April 2020
2Digital Operations & ConnectivityDigital Workplace ServicesMarch 2020September 2020
3Digital Operations & ConnectivitySD-WAN Managed ServicesMay 2020September 2020
4Digital Operations & ConnectivityBlockchain ServicesJuly 2020November 2020
5Digital Operations & ConnectivityDigital CX and CRM ServicesSeptember 2020December 2020
6Cloud TransformationCloud Platforms January 2020July 2020
7Cloud TransformationHybrid Enterprise Cloud ServicesAugust 2020December 2020
8Enterprise SolutionsSAP S/4 HANA ServicesJanuary 2020June 2020
9Enterprise SolutionsFinancial Management ERP PlatformsApril 2020October 2020
10Enterprise SolutionsHCM Platforms September 2020October 2020
11Enterprise SolutionsCustomer Relationship Management SuitesAugust 2020December 2020
12Risk & GovernanceCybersecurity ServicesNovember 2019March 2020
13Risk & GovernanceEnterprise Security PlatformsMay 2020October 2020
14Risk & GovernanceRisk and Compliance ServicesMay 2020November 2020
15Automation & AIApplied AI and Advance Analytics ServicesNovember 2019April 2020
16Automation & AIIntelligent Automation ToolsJune 2020October 2020
17Automation & AIIntelligent Automation ServicesSeptember 2020December 2020
18HyperconvergenceDigital MastersJanuary 2020June 2020
19Industry RadarView™Life Sciences Digital ServicesOctober 2019April 2020
20Industry RadarView™Retail & CPG Digital ServicesMarch 2020August 2020
21Industry RadarView™State & Local Government Digital ServicesMay 2020November 2020
22Industry RadarView™Manufacturing Digital Services August 2020December 2020
23Regional RadarView™GCC Region Digital Services March 2020September 2020
24Business Process TransformationF&A Business Process TransformationJuly 2020December 2020

Recent RadarView™ Publications

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Now Available

Digital Masters 2020 80x80 - RadarView™Digital Masters 2020 RadarView™

Now Available

SAP S 4HANA 80x80 - RadarView™SAP S/4HANA Services 2020 RadarView™

Now Available

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Now Available

If you would like your company included in RadarView™ research, contact us:

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Akshay Khanna

Partner, Avasant
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Swapnil Bhatnagar

Research Director