To survive and thrive in the 21st century, organizations must undergo digital transformation. But true transformation requires partnerships with the right technology product and services providers. With so many choices, how can enterprises identify the best digital solutions? Which service providers are best positioned to deliver those digital services? To answer these questions, we have developed our proprietary market assessments, RadarView™.
Download RadarView 2024 Program and Calendar
RadarView™
Our RadarView market assessments are an independent evaluation of the true capabilities of technology product and service providers, helping clients evaluate them as potential long-term partners for their digital journeys. These market assessments span four key categories:
-
- Digital Services
- Digital Products
- Industry Digital Services
- Regional Digital Services
Our RadarView market assessments help organizations demystify the digital market landscape and identify those suppliers that are best positioned to help them achieve digital transformation. They help both technology buyers and suppliers find the answers to critical questions around each coverage area:
-
- What is the market landscape?
- What are the key differentiators between providers in this market?
- Which providers are best positioned for success?
- Which providers can serve clients across multiple coverage areas?
- What does it take to become a leading provider?
Recent RadarView Publications
DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Applied AI Services 2024 RadarView™
- Multisourcing Service Integration 2023–2024 RadarView™
- Network Managed Services 2023–2024 RadarView™
- Intelligent Automation Services 2023-2024 RadarView™
- Hybrid Enterprise Cloud Services 2023-2024 RadarView™
- F&A Business Process Transformation 2023–2024 RadarView™
- Oracle Cloud ERP Services 2023-2024 RadarView™
- Contact Center Business Process Transformation 2023-2024 RadarView™
- Digital Commerce Services 2023–2024 RadarView™
- SAP S/4HANA Services 2023-2024 RadarView™
- Blockchain Services 2023-2024 RadarView™
- Talent Acquisition Business Process Transformation 2023-2024 RadarView™
- Intelligent IT Ops Services 2023-2024 RadarView™
- Data Center Managed Services 2023-2024 RadarView™
- Workday HCM Services 2023-2024 RadarView™
- Tech-enabled Sustainability Services 2023–2024 RadarView™
- Trust and Safety Business Process Transformation 2023-2024 RadarView™
- Payroll Business Process Transformation 2023-2024 RadarView™
- Digital Talent Capability 2023-2024 RadarView™
- Data Management and Advanced Analytics Services 2023 RadarView™
- Risk and Compliance Services 2023 RadarView™
- Claims Processing Business Process Transformation 2023 RadarView™
- End-User Computing Services 2023 RadarView™
- Digital Masters 2023 RadarView™
- Digital CX Services 2023 RadarView™
- Digital Workplace Services 2023 RadarView™
- Procurement Business Process Transformation 2023 RadarView™
- Application Modernization Services 2023 RadarView™
- RCM Business Transformation 2023 RadarView™
- Salesforce Implementation Services 2023 RadarView™
- AR/VR/XR Services 2023 RadarView™
- Cybersecurity Services 2023 RadarView™
- SAP SuccessFactors Services 2023 RadarView™
- Manufacturing Smart Industry Services 2023 RadarView™
- Banking Process Transformation 2023 RadarView™
- Internet of Things Services 2023 RadarView™
- Clinical Services Business Process Transformation 2023 RadarView™
- Applied AI Services 2022-2023 RadarView™
- Multisourcing Service Integration 2022–2023 RadarView™
- SD-WAN Managed Services 2022-2023 RadarView™
- Digital Commerce Services 2022-2023 RadarView™
- Global Hire-to-Retire Business Process Transformation 2022-2023 RadarView™
- Intelligent IT Ops Services 2022-2023 RadarView™
- CRM Implementation Services 2021 RadarView™
DIGITAL PRODUCTS
Select any RadarView to read the report summary or download sample pages, free.
- Cloud Platforms 2023 RadarView™
- Intelligent Process Mining Platforms 2022-2023 RadarView™
- Intelligent Document Processing Platforms 2022 RadarView™
- Customer Relationship Management Suites 2022 RadarView™
- Human Capital Management Suites 2022 RadarView™
- Financial Management Suites 2022 RadarView™
- Autonomous Medical Coding Products 2022 RadarView Scan™
- Government Cloud Platforms 2021-2022 RadarView™
- UCaaS Platforms 2021-2022 RadarView™
- Enterprise Security Orchestration Platforms 2020 RadarView™
- Intelligent Automation Tools 2020 RadarView™
INDUSTRY DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
- Manufacturing Digital Services 2024 RadarView™
- Retail Digital Services 2024 RadarView™
- Healthcare Payor Digital Services 2024 RadarView™
- Airlines and Airports Digital Services 2024 RadarView™
- Engineering and Construction Digital Services 2024 RadarView™
- Life Sciences Digital Services 2024 RadarView™
- Aerospace & Defence Digital Services 2023-2024 RadarView™
- High-Tech Industry Digital Services 2023–2024 RadarView™
- Higher Education Digital Services 2023-2024 RadarView™
- Life and Annuities Insurance Digital Services 2023–2024 RadarView™
- Media & Entertainment Digital Services 2023-2024 RadarView™
- Financial Services Digital Services 2023-2024 RadarView™
- CPG Digital Services 2022-2023 RadarView™
- State & Local Government Digital Services 2023-2024 RadarView™
- Utilities Digital Services 2022-2023 RadarView™
- Property and Casualty Insurance Digital Services 2022-2023 RadarView™
- Freight Logistics Digital Services 2022-2023 RadarView™
- Travel & Hospitality Digital Services 2022-2023 RadarView™
- Banking Digital Services 2022-2023 RadarView™
- Healthcare Provider Digital Services 2022-2023 RadarView™
- Healthcare Payor Digital Services 2022-2023 RadarView™
- Insurance Digital Services 2021-2022 RadarView™
- Healthcare Digital Services 2019-2020 RadarView™
REGIONAL DIGITAL SERVICES
Select any RadarView to read the report summary or download sample pages, free.
Upcoming Releases
Publication dates shown may vary, based on changing priorities.
| # | RadarView™ Title | Theme | Planned Release Date |
|---|---|---|---|
| 1 | Digital Engineering Services | Digital Operations and Connectivity | February 2024 |
| 2 | ESG Data Analytics Platforms | Sustainability | February 2024 |
| 3 | Intelligent ITOps Services | Automation & AI | February 2024 |
| 4 | Hybrid Enterprise Cloud Services | Cloud & Infrastructure Transformation, Risk & Governance | February 2024 |
| 5 | F&A Services | Business Process Transformation | February 2024 |
| 6 | Network Managed Services | Cloud & Infrastructure Transformation, Risk & Governance | February 2024 |
| 7 | Cloud ERP Suites | Enterprise Solutions | February 2024 |
| 8 | Intelligent Automation Services | Automation & AI | February 2024 |
| 9 | Healthcare Payor Digital Services | Industry & Regional | February 2024 |
| 10 | Retail Digital Services | Industry & Regional | February 2024 |
| 11 | Gulf Cooperation Council (GCC) Digital Services | Industry & Regional | February 2024 |
| 12 | Network Managed Services | Cloud & Infrastructure Transformation, Risk & Governance | March 2024 |
| 13 | Telecom Digital Services | Industry & Regional | March 2024 |
| 14 | Benelux Digital Services | Industry & Regional | April 2024 |
| 15 | IoT Services | Digital Operations & Connectivity | April 2024 |
| 16 | Applied AI Services | Automation & AI | April 2024 |
| 17 | Multisourcing Service Integration (MSI) Services | Enterprise Applications | April 2024 |
| 18 | SAP SucessFactors Services | Enterprise Applications | April 2024 |
| 19 | Cybersecurity Services | Cloud & Infrastructure Transformation, Risk & Governance | April 2024 |
| 20 | Banking Digital Services | Industry & Regional | April 2024 |
| 21 | Advanced Network Services | Digital Operations & Connectivity | April 2024 |
| 22 | Digital Masters – Process Transformation | Hyperconvergence | April 2024 |
| 23 | Cloud ERP Suites | Enterprise Applications | April 2024 |
| 24 | Freight & Logistics Digital Services | Industry & Regional | May 2024 |
| 25 | State and Local Government Digital Services | Industry & Regional | May 2024 |
| 26 | AR/VR/XR Services | Automation & AI | May 2024 |
| 27 | Intelligent Process Mining Platforms | Automation & AI | May 2024 |
| 28 | Clinical Trials Business Process Transformation | Business Process Transformation | May 2024 |
| 29 | Clinical and Care Management Services Business Process Transformation | Business Process Transformation | May 2024 |
| 30 | Supply Chain Operations Services Business Process Transformation | Business Process Transformation | May 2024 |
| 31 | Banking Process Transformation | Business Process Transformation | May 2024 |
| 32 | Consumer Packaged Goods Digital Services | Industry & Regional | June 2024 |
| 33 | Travel, Transportation & Hospitality Digital Services | Industry & Regional | June 2024 |
| 34 | Manufacturing Digital Services | Industry & Regional | June 2024 |
| 35 | Application Modernization Services | Enterprise Applications | July 2024 |
| 36 | Utilities Digital Services | Industry & Regional | August 2024 |
| 37 | Healthcare Provider Digital Services | Industry & Regional | August 2024 |
| 38 | Media & Entertainment Digital Services | Industry & Regional | August 2024 |
| 39 | Revenue Cycle Management Business Process Transformation | Business Process Transformation | August 2024 |
| 40 | Data Center Managed Services | Cloud & Infrastructure Transformation, Risk & Governance | August 2024 |
| 41 | P&C Insurance Digital Services | Industry & Regional | August 2024 |
| 42 | Salesforce Services | Enterprise Applications | August 2024 |
| 43 | Governance, Risk and Compliance Services | Cloud & Infrastructure Transformation, Risk & Governance | August 2024 |
| 44 | End-user Computing services | Cloud & Infrastructure Transformation, Risk & Governance | August 2024 |
| 45 | Canada Digital Services | Industry & Regional | August 2024 |
| 46 | Digital Talent Capability | Digital Operations & Connectivity | August 2024 |
| 47 | Digital CX Services | Digital Operations & Connectivity | August 2024 |
| 48 | Procurement Business Process Transformation | Business Process Transformation | August 2024 |
| 49 | Talent Acquisition Services | Business Process Transformation | August 2024 |
| 50 | Cloud CRM Suites | Enterprise Applications | August 2024 |
| 51 | Digital Masters – Digital Prerequisites | Hyperconvergence | August 2024 |
| 52 | Digital Workplace Services | Digital Operations & Connectivity | September 2024 |
| 53 | Data Management and Advanced Analytics Services | Automation & AI | September 2024 |
| 54 | Insurance Business Process Transformation | Business Process Transformation | September 2024 |
| 55 | UK Digital Services | Industry & Regional | September 2024 |
| 56 | Mortgage Business Process Transformation | Business Process Transformation | September 2024 |
| 57 | Financial Services Digital Services | Industry & Regional | September 2024 |
| 58 | Aerospace & Defense Digital Services | Industry & Regional | October 2024 |
| 59 | Higher Education Digital Services | Industry & Regional | October 2024 |
| 60 | Intelligent Document Processing Platforms | Automation & AI | October 2024 |
| 61 | Cloud Platforms | Cloud & Infrastructure Transformation, Risk & Governance | October 2024 |
| 62 | Cloud HCM Suites | Enterprise Applications | November 2024 |
| 63 | High-Tech Digital Services | Industry & Regional | November 2024 |
| 64 | L&A Insurance Digital Services | Industry & Regional | November 2024 |
| 65 | Tech Enabled Sustainability Services | Sustainability | November 2024 |
| 66 | Intelligent ITOps Services | Automation & AI | November 2024 |
| 67 | Content Trust & Safety Services | Business Process Transformation | November 2024 |
| 68 | Nordics Digital Services | Industry & Regional | November 2024 |
| 69 | Hybrid Enterprise Cloud Services | Cloud & Infrastructure Transformation, Risk & Governance | December 2024 |
| 70 | Mexico Digital Services | Industry & Regional | |
| 71 | Blockchain Services | Digital Operations & Connectivity | |
| 72 | Digital Commerce Services | Digital Operations & Connectivity | |
| 73 | SAP S/4HANA Services | Enterprise Applications | |
| 74 | F&A Business Process Transformation | Business Process Transformation | |
| 75 | CX Center Business Process Transformation | Business Process Transformation | |
| 76 | Payroll Business Process Transformation | Business Process Transformation | |
| 77 | Healthcare Payor Business Process Transformation | Business Process Transformation |
Comprehensive,
independent,
and
innovative
Research Methodology
Our assessment methodology is based on our proprietary Digital Maturity Framework, which measures technology product and service providers on the factors that are most critical to global organizations. The framework also encourages technology suppliers to become more innovative and customer-centric in their products and services.
The research methodology combines outreach to suppliers serving a given market, along with independent collection of market data. Comprehensive surveys and briefings with our analysts ensure that participating suppliers clearly represent their current capabilities and investments for the future. We supplement our research with analytics using proprietary metrics and client-side market checks, in addition to data points collected from our experience in client projects.
Our analysis is customized for each RadarView™ to ensure that we consider only the most relevant information for each coverage area:
MULTI-CHANNEL DATA CAPTURE
CUSTOM COVERAGE AREA SPECIFIC ASSESSMENT PARAMETERS
DIGITAL-FIRST METRICS
INDEPENDENT MARKET CHECKS
Coverage Roadmap
Our RadarView 2024 agenda includes technology product and service themes as well as industry themes.
Technology themed RadarViews currently cover five categories of digital technologies: Digital Operations & Connectivity, Cloud Transformation, Enterprise Solutions, Risk & Governance, and Automation and Artificial Intelligence.
In addition, we will release our flagship Digital Masters RadarView, which includes analysis of six individual RadarViews combining Applied AI and Advanced Analytics Services, Blockchain Services, Cybersecurity Services, Hybrid Enterprise Cloud Services, Intelligent Automation Services, and Internet of Things Services.
Avasant’s research agenda also provides market-leading coverage of all major industries and several crucial client geographies
10 New Industry and Regional Themed RadarViews™ in 2023-2024
2023-2024 PLANNED RADARVIEWS™
- Banking
- Retail
- Utilities
- Life & Annuities
- Property & Casualty
- Travel & Hospitality
- Healthcare Payor
- Healthcare Provider
- Life Sciences
- Freight & Logistics
- Engineering & Construction
- Manufacturing
- State & Local Government
- Consumer Packaged Goods (CPG)
- Consumer Tech
2023-2024 PUBLISHED RADARVIEWS™
- Airlines and Airports Digital Services RadarView™Engineering and Construction Digital Services 2024 RadarView™
- Life Sciences Digital Services 2024 RadarView™
- Aerospace & Defence Digital Services 2023-2024 RadarView™
- Higher Education Digital Services 2023-2024 RadarView™
- High-Tech Industry Digital Services 2023–2024 RadarView™
- Life and Annuities Insurance Digital Services 2023–2024 RadarView™
- Media & Entertainment Digital Services 2023-2024 RadarView™
- Financial Services Digital Services 2023-2024 RadarView™
- CPG Digital Services 2022-2023 RadarView™
- State & Local Government Digital Services 2023-2024 RadarView™
- Utilities Digital Services 2022-2023 RadarView™
- Manufacturing Digital Services 2022-2023 RadarView™
- Property and Casualty Insurance Digital Services 2022-2023 RadarView™
- Freight Logistics Digital Services 2022-2023 RadarView™
- Travel & Hospitality Digital Services 2022-2023 RadarView™
- Retail Digital Services 2022-2023 RadarView™
- Banking Digital Services 2022-2023 RadarView™
- Healthcare Provider Digital Services 2022-2023 RadarView™
- Healthcare Payor Digital Services 2022-2023 RadarView™
- GCC Regional Digital Services
Contact Us
Akshay Khanna
Partner
Frank Scavo
SENIOR PARTNER AND PRESIDENT, AVASANT RESEARCH
Swapnil Bhatnagar
Partner