With a lighter branch footprint, seamless digital capabilities and a rich partner ecosystem, Digital Banks are reshaping the future of financial services. Global banks are rapidly transforming their operating model, compelled by changing consumer behavior and competing digital only Banks, the pandemic has super-charged this shift to digital and irrevocably changed Banking. Traditional banks have to evolve and become Digital-First to thrive in the New Economy.
Executives need a playbook to enable the key pillars of digital banking – Omni Channel, Modular Banking, Open Banking and Hyper Personalization. How should traditional banks’ balance their legacy and digital customer experience? How do you leverage Open Banking to inter-operate globally and enable digital currencies? How can you align your operating model with your digital business model?
Leading Digital Banking experts addressed these questions and shared insights on how they have transformed traditional Retail and Corporate banks to Digital-First Banks.
The session covered:
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