Government entities, private sector platforms, and civic interest groups are uniting to restructure how citizens interact with government, and the quality of service and transparency that is achievable.
Increasingly, stakeholders of government services expect high levels of customer service that parallel the private sector. These expectations have created digital ecosystems, comprised of a multitude of stakeholders searching for solutions. This era filled with opportunity is also subject to an unprecedented level of rapid change, complexity and disruptive impact to end-to-end business processes, aging IT platforms, and ill-equipped organizations that support them.
Avasant’s Public Sector practice assists its clients with business and technical strategies designed to support new civic digital ecosystems. Through this process, we analyze key issues surrounding policies, compliance, security and governance. It is our goal to transition legacy technology and business processes to modern and flexible business models. Our ability to link public sector business needs with top market solutions ensures that our clients are more responsive and better prepared to address the needs of their stakeholders.