INTELLIGENT PROVIDER SERVICES
Service providers increasingly recognize the need for digital transformation and vertical-specific solutions driven by new technologies, customer demand, and competitive pressures. Simultaneously, new business model innovation is creating new opportunities, including zero cost transformation and pay-for-performance. New digital services today are not only sourced via RFP, but are also jointly conceived by customer and supplier. Customer-provider relationships become stickier as strategic suppliers become more operationally intertwined and indispensable. As a result, companies increasingly sole source from trusted providers. To survive, providers must fundamentally change their approach. Providers need to demonstrate an understanding of the client using vertical and technology expertise. Sales teams need to engage new buyers across an organization, e.g. the CEO, COO, and CMO. Avasant’s Intelligent Provider Services help providers execute transformation successfully for their clients.
LARGEST DATABASE OF RESOURCE UNITS
Over 84 unique resource units across all major IT Services, allowing for exact definition and comparison to the client environment.
Benchmarking data is sourced exclusively from negotiated contracts.
Receive a comprehensive benchmark analysis in a matter of days.
Advanced analytics and predictive capabilities that provide key insights and actionable recommendations.
CURRENT CAPABILITY ASSESSMENT
MARKET SIZING, COMPETITIVE ANALYSIS, REVENUE/MARGIN IMPACT
ORGANIZATION AND ECOSYSTEM IMPACTS
PORTFOLIO OPTIMIZATION AND EXPANSION
CURRENT PORTFOLIO ASSESSMENT
PRIORITIZED ROAD MAP FOR REVENUE AND MARGIN OPTIMIZATION
JOINT SOLUTION DEFINITION AND VALIDATION
SERVICES TRANSFORMATION AND OPTIMIZATION
TRANSFORM BUSINESS OPERATIONS AND DELIVERY METHODOLOGY
CREATE AN ACTIONABLE PLAN FOR EXECUTION
OFFER INSIGHTS INTO LATEST TRENDS AND BEST PRACTICES
PROPOSAL STRATEGY AND CONTRACT NEGOTIATIONS
REVIEW CLIENT RFP VISION & OBJECTIVES
SUPPORT RFP RESPONSE AND SOLUTION REVIEW
ALIGN T&C’S WITH CLIENT REQUIREMENTS
TRANSITION MANAGEMENT AND OVERSIGHT
COMMUNICATIONS & CHANGE MANAGEMENT
SERVICE MANAGEMENT AND OPERATIONAL ALIGNMENT
CUSTOM RESEARCH AND EXECUTIVE WORKSHOPS
Avasant’s global analysts and extensive knowledge base provides custom research to help service providers make strategic decisions on entering new markets, expanding global delivery centers, and making acquisitions/strategic partnerships. Avasant’s senior team provides executive workshops for service provider sales and delivery leadership. Topics include:
- Business Transformation
- Digital Strategy
- Strategic Sourcing
- Globalization and Location Assessment
- Transition and Sourcing Governance
- Service Integration and Management
GOVERNANCE, RISK & COMPLIANCE SERVICES
Avasant’s Managed Governance Services (MGS) offers a solution to clients and service providers to manage their sourcing portfolios. Avasant MGS optimizes governance, provides decision-enabling insights to sourcing ecosystem stakeholders, and improves the overall sourcing relationship to optimize value realization. By leveraging best practice processes, specialist contract analysts, automation, and state-of-the-art technology, we enable better management of relationships, improve alignment with business strategies and promote operational transparency.Service providers can use Avasant MGS by referring Avasant MGS to their existing clients (troubled or new accounts), including Avasant MGS as a third party solution in proposals, and/or partnering with Avasant by joint prospecting for new clients.
REDUCE CONFLICTS, FRICTION IN RELATIONSHIPS, AND SERVICE DISSATISFACTION
PROVIDE CLIENTS HIGHER CONFIDENCE IN SERVICE DELIVERY MANAGEMENT
OBTAIN A GREATER FOCUS ON BUSINESS OUTCOMES