Automation has become a familiar tool in the enterprise environment, but it still invokes apprehensions in the organization. That is because many enterprises make mistakes during their automation efforts or don’t communicate the value to internal stakeholders. In truth, well-designed automation frees employees from the dullest part of their jobs, allowing them to be creative, strategic, and more value-added. The digital workforce of the near future will be one that works hand-in-hand (at least figuratively) with robots to create a more seamless operating environment.
RPA, AI, chatbots, citizen bots and other forms of automation are already changing the way we work. This Digital Forum discussed:
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