This report helps higher educational institutions redefine their digital strategic priorities by understanding and analysing the industry’s outlook and best practices. It begins with a summary of key trends shaping the higher education space, followed by the industry outlook over the next 18–24 months. We continue with a detailed assessment of 10 leading service providers. Each profile provides an overview of the service provider, their industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovations, and partner ecosystem. The report can aid in identifying the right partners and service providers to support the acceleration of digital transformation journeys.
The higher education industry is in the midst of fundamental transformation. The pandemic has led to financial stress due to decreases in student enrollment, reduction in government funding, and increases in unplanned costs such as technological investments for facilitating online education of students and installing safety protocols within the campus for a “safe return to campus”. This report addresses the need for educational institutions to evaluate their strategic priorities for future growth. It also identifies essential global service providers that can help these educational institutions in their business transformation.
The Higher Education Digital Services 2021–2022 RadarView report addresses the need for educational institutions to evaluate their strategic priorities for future growth. Additionally, it identifies essential global service providers that can help these educational institutions in their business transformation. It brings out detailed capability and experience analyses of leading vendors to assist higher educational institutions in identifying strategic partners for their digital transformation journeys. The 62-page report also highlights key industry trends, the industry’s outlook in the higher education space, and Avasant’s viewpoint on them.

This RadarView includes an analysis of the following digital service providers in the higher education space: Accenture, Burwood Group, Cognizant, Fujitsu, HCL, IBM, Infosys, Mindtree, TCS, and Wipro.
The industry insights and recommendations presented are based on our ongoing interactions with senior executives, vendors, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and our ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the last 12 months.
About the report (page 3)
Scope of the report (Page 4)
Executive summary (Pages 6-8):
Lay of the land (Pages 9-15)
Road ahead (Pages 16-22)
RadarView overview (Pages 23-28)
Service vendor profiles (Pages 29-59)
Detailed profiles for Accenture, Burwood Group, Cognizant, Fujitsu, HCL, IBM, Infosys, Mindtree, TCS, and Wipro
Read the Research Byte based on this report.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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