The report covers global Retail & CPG industry, the ecosystem participants and their interplay, key industry challenges, and technology landscape.
Avasant evaluated 30 retail and CPG service providers using a rigorous methodology against the key dimensions of Practice Maturity, Partnership Ecosystem, and Investments and Innovation. The report recognizes 20 that generated the greatest value over the past 12 months.
The pandemic has transformed the Retail & Consumer Packaged Goods (CPG) industry. Buying behavior has shifted due to growing concerns over economic stability, changing lifestyles, and health. Companies focused on essential items are thriving. The rest are fighting for survival. In this changing landscape, digital adoption offers agility and resilience, and unlocks growth opportunities.
Avasant’s ongoing interactions with industry leaders indicate that enterprises must expedite their digital transformation journey to stay ahead of the competition. The key challenge, however, is finding the right strategic balance between business growth and cost containment.
The Retail & CPG Digital Services 2020-2021 RadarView™ report zeroes in on key action items to navigate ongoing headwinds to gain competitive advantage. It identifies key global service providers and systems integrators to assist enterprises in business transformation.
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Accenture, Atos, Capgemini, CGI, Cognizant, DXC, Genpact, HCL, IBM, Infosys, LTI, Mindtree, NTT DATA, Softtek, Sutherland, TCS, Tech Mahindra, UST Global, Unisys, Wipro.
The industry insights and recommendations are based on Avasant’s ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers’ practice leads, subject matter experts and fellows within Avasant, learnings from consulting engagements, and round the year tracking of this space by Avasant analysts.
Evaluation of service providers is based on primary inputs from providers, focused briefings, their public disclosures, Avasant’s ongoing market interactions, and validations from enterprises (clients). The assessment is carried through a rigorous methodology across key dimensions of Practice Maturity, Investments and Innovation, and Ecosystem Development to finally recognize the service providers that brought the most value to the market over the last 12 months.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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