Benelux Digital Services 2025 Market Insights™

April, 2025

This report identifies key demand-side trends in the Benelux region that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this region based on Avasant’s assessment.

Why read this Market Insights?

Benelux enterprises are navigating economic uncertainty through digital innovation, talent development, and sustainability-led strategies. Amid macroeconomic instability and regulatory pressures, firms are prioritizing productivity through AI-driven automation and real-time analytics. With growing localization and a regional talent crunch, organizations are investing in skill-building programs and immersive digital training. As digitization accelerates, cybersecurity has become a key focus, with enterprises enhancing data protection and compliance. In response to shifting consumer expectations, businesses are leveraging AI to deliver personalized, data-driven experiences. Meanwhile, sustainability remains central, with companies adopting green technologies, ESG frameworks, and decarbonization efforts aligned with EU and national climate goals.

The Benelux Digital Services 2025 Market Insights™ aids Benelux enterprises in identifying important market trends and challenges for any digital project they take part in.

Methodology

The regional insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers, subject matter experts, and Avasant Fellows, analyst insights from primary and secondary research, and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

    • Regional scope of the report
    • Key drivers and regional response
    • Avasant recognizes 18 top-tier service providers supporting the Benelux region in digital transformation

Demand-side trends (Pages 8–13)

    • AI adoption in Benelux has surged over 60% YOY as firms leverage AI to boost productivity amid persistent economic and regulatory challenges
    • Benelux enterprises are accelerating digital workforce development amid talent crunch and localization shift
    • Benelux firms are strengthening their cyber resilience to counter rising threats and stay ahead of evolving compliance mandates
    • Driven by evolving customer expectations, Benelux enterprises are turning to digital technologies to provide personalized experience solutions
    • Sustainability remains one of the focus areas as government push drives the green transformation for Benelux firms

Key contacts (Page 14)


Read the Research Byte based on this report. Please refer to Avasant’s Benelux Digital Services 2025 RadarView™ for detailed insights on the service providers and supply-side trends.

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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