This report identifies key demand-side trends in the content trust and safety business process transformation space to help enterprises fine-tune their operations. It provides an overview of key observations and business challenges that Avasant considers important to highlight in the content trust and safety outsourcing space.
The content trust and safety market is being reshaped by ecosystem fragmentation, surging harmful content volumes, and a structural wellness crisis affecting workforce stability. Increasingly stringent global regulations are enforcing “safety by design” with severe penalties, while AI-driven automation is being widely adopted to streamline moderation and shift operations from volume to risk-driven precision.
The Content Trust and Safety Business Process Transformation 2025–2026 Market Insights™ aids organizations in identifying important market trends and expectations for any trust and safety projects that they engage in.
The industry insights presented in this report are based on the following: our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.
About the report (Page 3)
Executive summary (Pages 6–10)
Content trust and safety: State of the market (Pages 11–15)
Key contacts (Page 16)
Read the Research Byte based on this report. Please refer to Avasant’s Content Trust and Safety Business Process transformation 2025-2026 RadarView™ for detailed insights on the service providers and supply-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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