This report identifies key demand-side trends in the freight and logistics industry that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.

Why read this Market Insights?

Freight and logistics companies are leveraging digital platforms, automation, and demand forecasting to enhance operational efficiency, real-time visibility, and last-mile delivery optimization. They are broadening service offerings, collaborating with partners, and acquiring companies to strengthen their capabilities, including managing digital freight marketplaces and adopting eco-friendly technologies. Additionally, they are using blockchain for secure tracking, automation for improved productivity, and big data for resilient supply chains while strategically planning to reduce environmental impact and operational costs. Freight and logistics enterprises collaborate with service providers for digital transformation, which requires strong technological expertise and delivery capabilities.

The Freight and Logistics Digital Services 2024 Market Insights™ helps enterprises in this sector identify important market trends and challenges for any digital project they participate in.

Methodology

The industry insights presented in this report are based on the following: our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

• • Scope of coverage
  • Key market drivers and enterprise responses
  • Avasant recognizes 15 top-tier service providers supporting the freight and logistics industry in digital transformation

Demand-side trends (Pages 8–13)

• • Freight and logistics enterprises are delivering fast and transparent services to cater to customer expectations.
  • There is an increasing demand for comprehensive end-to-end logistics services from a single freight and logistics provider.
  • Increasing regulatory demands, corporate sustainability commitments, and shifting customer preferences are driving the adoption of sustainable logistics.
  • Enhancing automation capabilities and streamlining operations are helping freight and logistics enterprises address labor shortages and increasing costs.
  • Freight and logistics enterprises are strengthening resilience and enabling real-time monitoring using big data and advanced data management.

Key contacts (Page 14)

Read the Research Byte based on this report. Please refer to Avasant’s Freight and Logistics Digital Services 2024 RadarView™ for detailed insights on the service providers and supply-side trends.