This RadarView™ aims to help freight and logistics enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 15 providers offering digital services in the freight and logistics industry. Each profile provides an overview of the service provider, its industry-specific solutions, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
Freight and logistics companies are leveraging digital platforms, automation, and demand forecasting to enhance operational efficiency, real-time visibility, and last-mile delivery optimization. They are broadening service offerings, collaborating with partners, and acquiring companies to strengthen their capabilities, including managing digital freight marketplaces and adopting eco-friendly technologies. Additionally, they are using blockchain for secure tracking, automation for improved productivity, and big data for resilient supply chains while strategically planning to reduce environmental impact and operational costs. Freight and logistics enterprises collaborate with service providers for digital transformation, which requires strong technological expertise and delivery capabilities.
The Freight and Logistics Digital Services 2024 RadarView™ highlights key supply-side trends in the freight and logistics industry and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their offerings for this sector. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.

This RadarView™ includes a detailed analysis of the following service providers: Accenture, Capgemini, Coforge, Cognizant, Eviden, Fujitsu, HCLTech, IBM, Infosys, Kyndryl, LTIMindtree, TCS, Tech Mahindra, Unisys, and Wipro.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–8)
Supply-side trends (Pages 9–11)
Service provider profiles (Pages 12–57)
Appendix (Pages 58–61)
Key contacts (Page 62)
Read the Research Byte based on this report. Please refer to Avasant’s Freight and Logistics Digital Services 2024 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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