High-Tech Industry Digital Services 2023–2024 RadarView™

July, 2023

This RadarView aims to help high-tech enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 23 providers offering digital services in the high-tech industry. Each profile provides an overview of the service provider, its industry-specific solutions, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.

Why read this RadarView?

High-tech enterprises are under constant pressure to navigate supply chain risks, comply with regulatory guidelines, minimize costs, deliver implementation flexibility, and establish technology leadership in the market. They are trying to overcome these pressing challenges by leveraging digital technologies to improve inventory planning and supply chain visibility. They are also exploring use cases around advanced technologies, such as generative AI, metaverse, and edge computing, to accelerate product development phases and fulfill changing customer expectations. As this requires strong technological expertise and delivery capabilities, high-tech enterprises are collaborating with service providers for digital transformation.

The High-Tech Industry Digital Services 2023–2024 RadarView™ highlights key supply-side trends in the high-tech industry and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their high-tech offerings. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.

Featured providers

This RadarView includes a detailed analysis of the following service providers: Accenture, Atos, Birlasoft, Capgemini, Cognizant, DXC, Genpact, HARMAN Digital Transformation Solutions, HCLTech, IBM, Infosys, Jade Global, LTIMindtree, Persistent Systems, Samsung SDS, SoftServe, TCS, Tech Mahindra, Unisys, UST, Virtusa, Wipro, and Zensar.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

    • Defining high-tech industry scope
    • Avasant recognizes 23 top-tier providers supporting the high-tech industry in digital transformation
    • Provider comparison

Supply-side trends (Pages 10–12)

    • Service providers are using AI, metaverse, cloud, and analytics to enable digital transformation in the high-tech industry

Service provider profiles (Pages 1385)

    • Detailed profiles for Accenture, Atos, Birlasoft, Capgemini, Cognizant, DXC, Genpact, HARMAN Digital Transformation Solutions, HCLTech, IBM, Infosys, Jade Global, LTIMindtree, Persistent Systems, Samsung SDS, SoftServe, TCS, Tech Mahindra, Unisys, UST, Virtusa, Wipro, and Zensar

Appendix (Pages 86–89)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Key contacts (Page 91)


Read the Research Byte based on this report.

Please refer to Avasant’s High-Tech Industry Digital Services 2023–2024 Market Insights™ for demand side trends.


 

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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