Internet of Things Services 2023 RadarView™

May, 2023

The report helps enterprises identify key service providers to design and implement IoT platforms and services. We present a detailed assessment of 25 providers offering IoT services. Each profile provides an overview of the service provider, their key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.

Why read this RadarView?

Over the past few years, the IoT space has moved to mainstream adoption. The technology continues to garner enterprise interest and investments driven by growing IoT devices in homes, businesses, and industries, with emerging use cases such as autonomous vehicles, smart cities, sustainability, and Industry 4.0. Furthermore, advancements in technologies such as 5G, edge computing, and digital twin have contributed to the expansion of IoT services, driving new use cases and opportunities. Enterprises are outsourcing their IoT services to fast-track IoT investments, reduce upfront costs, and derive meaningful outcomes.

The Internet of Things Services 2023 RadarView™ highlights key market trends in the IoT space and Avasant’s viewpoint. It aids companies in identifying top service providers to assist them in their digital transformation by implementing IoT services. It also offers an analysis of each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for their implementation and management of IoT systems.

Featured providers

This RadarView includes a detailed analysis of the following IoT services providers: Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, Deloitte, eInfochips, Fujitsu, Happiest Minds, HARMAN Connected Services, HCL, Hitachi Vantara, IBM, Infosys, Innominds, ITC Infotech, L&T Tech Services, LTIMindtree, Microland, NTT DATA, TCS, Tech Mahindra, UST, and Wipro.

Methodology

The industry insights and recommendations presented are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers, subject matter experts, and Avasant fellows, along with lessons learned from consulting engagements.

Our evaluation is based on primary input from the service providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that brought the most value to the market over the last 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

    • Defining the Internet of Things
    • Avasant recognizes 25 top-tier providers offering IoT services
    • Provider comparison

Supply-side trends (Pages 10–13)

    • Manufacturing, healthcare, and life sciences industry verticals comprise more than half of the total IoT services revenue.
    • Service providers are focused on investments for asset development and accelerating practice growth at 69%.
    • IoT service providers are getting most of their revenue from very large enterprises.

Service provider profiles (Pages 14–64)

Detailed profiles for Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, Deloitte, eInfochips, Fujitsu, Happiest Minds, HARMAN Connected Services, HCL, Hitachi Vantara, IBM, Infosys, Innominds, ITC Infotech, L&T Tech Services, LTIMindtree, Microland, NTT DATA, TCS, Tech Mahindra, UST, and Wipro.

Appendix: About RadarView (Pages 65–68)

    • Methodology and coverage
    • Interpretation of classification
    • RadarView assessment

Key contacts (Page 69)


Read the Research Byte based on this report.

Please refer to Avasant’s Internet of Things Services 2023 Market Insights™ for detailed insights on service providers and supply-side trends.


 

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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