Network Managed Services 2023–2024 Market Insights™

April, 2024

This report identifies key demand-side trends in the network managed services space, helping enterprises fine-tune their network modernization strategies. It provides an overview of key trends and enterprise challenges that Avasant sees as important to be highlighted in the network managed services space.

Why read this Market Insights?

In the dynamic business landscape, managing networks is vital for optimizing and maintaining infrastructures, ensuring seamless connectivity and reliability. Entrusting network management to experts allows enterprises to focus on core objectives while benefiting from enhanced performance, minimized downtime, and proactive troubleshooting. These services encompass comprehensive monitoring, configuration management, and security protocols, safeguarding against potential threats and vulnerabilities. With tailored solutions and 24/7 support, network managed services empower businesses to streamline operations, reduce costs, and adapt swiftly, fostering agility and resilience in the interconnected digital ecosystem.

The Network Managed Services 2023–2024 Market Insights™ aids enterprises in identifying important market trends and challenges for any network modernization project that they take part in.

Methodology

The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

    • Defining network managed services
    • Key enterprise network managed services trends shaping the market
    • Avasant recognizes 16 top-tier providers offering network managed services

Demand-side trends (Pages 8–13)

    • Enterprises are modernizing their network landscapes to remain competitive in a fast-paced digital world.
    • Legacy infrastructure management and complexities in navigating security and compliance persist as prominent challenges for enterprises.
    • Around 20% of traction for network managed services comes from the manufacturing industry.
    • Enterprises increasingly seek network observability tools to gain comprehensive insights into their network infrastructure, applications, and user experiences.
    • Enterprises are utilizing generative AI to optimize network operations and provide automated monitoring services.

Key contacts (Page 14)


Read the Research Byte based on this report.

Please refer to Avasant’s Network Managed Services 2023–2024 RadarView™ for detailed insights on the service providers and supply-side trends.


 

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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