This RadarView™ provides a view into the leading service providers offering revenue cycle management (RCM) services. It begins by summarizing key trends shaping the market’s supply side. It continues with a detailed assessment of 24 providers offering RCM services. Each profile provides an overview of the service provider, its key IP assets, a list of clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovation.
Why read this RadarView?
Escalating healthcare costs, shrinking margins, and workforce shortages are increasing the demand for RCM outsourcing. Service providers are utilizing generative AI-based solutions to improve efficiency across routine processes in the RCM operations, including denial management, appeal generation, prior authorization, and medical coding. There is also a focus on strengthening their existing RCM offerings by integrating AI and partnering with technology vendors to open labs/research centers to develop intelligent automation solutions for RCM operations.
The Revenue Cycle Management (RCM) Business Process Transformation 2025 RadarView™ highlights key supply-side trends in the RCM services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in outsourcing RCM services. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to identify the right strategic partners for RCM services.
Featured providers
This RadarView includes a detailed analysis of the following clinical service providers: Access Healthcare, AGS Health, Atos, Cognizant, Conifer Health, CorroHealth, Datavant, Firstsource, GeBBS Healthcare Solutions, Genpact, Guidehouse, HCLTech, NextGen Healthcare, Omega Healthcare, Optum, R1 RCM, Sagility, Savista RCM, Shearwater Health, Sutherland, TP, Vee Healthtek, WNS, and XBP Global.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–9)
Supply-side trends (Pages 10–15)
Service provider profiles (Pages 16–64)
Appendix (Pages 65–68)
Key contacts (Page 69)
Read the Research Byte based on this report. Please refer to Avasant’s Revenue Cycle Management (RCM) Business Process Transformation 2025 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
Login to get free content each month and build your personal library at Avasant.com
