This report identifies key demand-side trends in the supply chain operations services business process transformation (BPT) space that can help enterprises revamp their supply chain operations. It also describes enterprise challenges in this space based on Avasant’s assessment.

Why read this Market Insights?

Supply chains are rapidly evolving due to pandemic-induced disruptions, shipping challenges, geopolitical instabilities, and inflationary pressures. Operations that once followed a sequential, siloed process from sourcing to disposition are now being reimagined. Digitalization is key to optimizing processes, streamlining decision-making, and reducing costs. While cost minimization in sourcing and distribution was once the primary focus, today’s supply chains prioritize resilience, adaptability, and visibility to navigate complex disruptions.

The Supply Chain Operations Services Business Process Transformation 2024 Market Insights™ provides a view into important market trends and developments, helping to build a granular understanding of the supply chain operations services transformation ecosystem.

Methodology

The market insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers, subject matter experts, and Avasant fellows, analyst insights derived from primary and secondary research, and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

• • Definition and scope of supply chain operations services business process transformation
  • Key enterprise supply chain operations services BPT trends shaping the market
  • Avasant recognizes 15 top-tier service providers offering supply chain operations services

Demand-side trends (Pages 8–13)

• • Enterprises are prioritizing factors beyond just cost while selecting a supply chain transformation partner.
  • They are integrating service providers’ technological and domain expertise to implement solutions in analytics, automation, and AI/ML.
  • They are also increasingly seeking external support for judgment-intensive strategic processes instead of building in-house capabilities.
  • Demand for sustainability practices, solutions, and software is on the rise, with a focus on advisory services to guide these efforts.

Key contacts (Page 14) 

Read the Research Byte  based on this report.

Please refer to Avasant’s Supply Chain Operations Services Business Process Transformation 2024 RadarView™  for detailed insights on service providers and supply-side trends.