Intelligent Automation Cuts Through Complex Workflows

Intelligent automation (IA) is becoming a central component of larger transformation engagements. However, some automation projects suffer due to siloed, single-point solutions and a lack of agility. To solve this problem, enterprises are seeking new ways to leverage predictive and semantic automation, and new enterprise platforms are integrating automation to streamline business functions. IA service providers are also simplifying enterprise automation engagements through the implementation of digital personas and low-code/no-code (LCNC). As a result, IA is becoming more intuitive and showing a stronger return on investment. These trends, and others, are covered in our Intelligent Automation Services 2021–2022 RadarView™.

Avasant’s Intelligent Automation Services RadarView™ Recognizes the Top 24 Innovative Service Providers

Avasant has unveiled it’s Intelligent Automation Services RadarView™ 2019-2020, it’s pioneering market assessment report that recognizes the top 24 service providers for Intelligent Automation Services. These providers have shown cognitive capabilities and consistent growth in their Intelligent Automation service offerings and have been assessed across three key dimensions – practice maturity, investments & innovation, and industry development.

Around Swapnil Bhatnagar in 10 questions

In an interview with Aniruddho Mukherjee, The IIAR> (Institute of Influencer & Analyst Relations), Avasant’s Swapnil Bhatnagar, Senior Research Director, shares his opinions on the IT Analysis Marketplace, good Analyst Relations practices and discusses key offerings and research coverage areas.

IT Operations more Intelligent as Automation Increases

Enterprises are moving from reactive to proactive IT operations (ITOps) by leveraging intelligent automation to reduce unplanned IT downtime brought on by operational complexity. The need has never been higher for intelligent systems to prevent potential problems through AI-driven tasks such as automated remediation and preventative maintenance. In fact, about 60% of IT operations management contracts leverage some sort of artificial intelligence. These trends, and others, are covered in our Intelligent ITOps Services 2021–2022 RadarView™.

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