Redesigning Business Processes With AI And Automation

The number of intelligent automation engagements has increased by 75% in the last 12 months, with industry-specific process automation accounting for 70% growth in the share of new automation implementations. Growth in AI-enabled hyperautomation has increased use cases for prediction, recommendation, analytics, and reporting. Other areas in order of enterprise priority were workflow integration and automation, intelligent data capture, iBPM, and process discovery. As automation tasks become more sophisticated, we would expect continued growth in this area.

Service Providers Helping More Firms Cash In On Digital Finance Transformation

COVID-19 has revealed that many enterprises need to shift from in-house finance and accounting (F&A) process management to outsourcing it to F&A service providers. Technology is less and less being treated in a siloed manner, and instead it has now become an integral part of operations. As a result, F&A service providers are leveraging their existing technological capabilities and addressing enterprises’ demands, minimizing the siloes between technology and process management. Additionally, enterprises are striving for coverage of related functions, such as supply chain management, procurement, and order management, leading to a surge in multi-tower deals. To cater to diverse and emerging business needs, service providers’ offerings are playing a pivotal role in the business process transformation space.

Blockchain Starting To Show Business Value

Over the past 12 months, blockchain has moved beyond the hype as companies have realized business value from select use cases. Even though overall blockchain adoption has slowed down, the number of production-grade implementations has doubled, showing that blockchain is gaining a new level of maturity. These emerging trends are covered in Avasant’s Blockchain Services 2020 RadarView™ report. The report is a comprehensive study of blockchain services, including top trends, analysis, recommendations, and a close look at the leaders, innovators, disruptors, and challengers in this market.

Rich Functionality, Expanded Marketplaces, Boosting Adoption of CRM Suites

The CRM market is changing. Today most CRM suite vendors are offering modular sales, customer service, and marketing functions, enabling organizations to pick solutions that are best tailored to meet their needs. They are also expanding their offerings with plug-and-play apps, which enables enterprises to customize and extend the functionality of CRM suites. Finally, an array of ready-to-use connectors is enabling easy integration. These factors have boosted adoption of CRM suites, which saw a 13% growth rate in 2020. These and other trends are explored in our new Customer Relationship Management Suites 2020 RadarView™ report.

Human Capital Management Suite Adoption Surges Under Covid-19

COVID-19 has prompted enterprises to accelerate adoption of Human Capital Management (HCM)suites, upping the deployment rate. The pandemic has forced enterprises to seek low-and no-touch solutions for HR operations. Consequently, organizations are accelerating their digitization and automation of manual HR processes.

Avasant Recognizes Top Tool Vendors Enabling Hyperautomation through its Intelligent Automation Tools 2020 RadarView™

Avasant has unveiled its Intelligent Automation Tools 2020 RadarView™, a comprehensive market assessment that recognizes the top 14 vendors offering intelligent automation tools. These vendors have shown technical capabilities and significant investments in their intelligent automation offerings across three dimensions – practice maturity, enterprise adaptability, and investments and innovation.

Next Generation Financial Management Suites for the Intelligent Finance Function

Avasant today unveiled its RadarView™ market assessment covering the Financial Management Suites marketplace. The RadarView™ report recognizes the top 14 vendors in the FM space. These are those that have demonstrated the most mature capabilities and consistent growth in solutions. These providers were assessed across three key dimensions: Product maturity, enterprise adaptability, and innovation roadmap.

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