This RadarView™ helps enterprises define their approach to transforming talent acquisition processes and identifying the right outsourcing partner to support them. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 18 service providers offering talent acquisition business process transformation services. Each profile gives an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovation.
Escalating hiring costs, smaller qualified applicant pools, and demanding candidate expectations are increasing the demand for talent acquisition outsourcing. Service providers are enhancing their service and delivery capabilities across talent intelligence, candidate sourcing, experience, and upskilling through partnerships to expand talent pools and streamline the hiring process. They are investing in workflow automation and generative AI solutions to enhance recruiter productivity, as well as frameworks and services to support enterprises’ technology and AI investments.
The Talent Acquisition Business Process Transformation 2025–2026 RadarView™ highlights key supply-side trends in this space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in talent acquisition business process transformation. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to select the right strategic partners for their talent acquisition function.
This RadarView includes a detailed analysis of the following talent acquisition business process transformation service providers: AMS, ADP, Accenture, AgileOne, Allegis Global Solutions, Cielo, Hays Talent Solutions, Hudson Talent Solutions, IBM, KellyOCG, Korn Ferry, LHH, NLB Services, PeopleScout, Randstad Sourceright, TP, Wilson, and XBP Global.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–10)
Supply-side trends (Pages 11–14)
Service provider profiles (Pages 15–51)
Appendix (Pages 52–55)
Key contacts (Page 56)
Read the Research Byte based on this report. Please refer to Avasant’s Talent Acquisition Business Process Transformation 2025–2026 Market Insights™ for detailed insights on the state of the market.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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