Incorporating Technology Levers and Digital Expertise to Meet Evolving Supply Chain Needs

June, 2024

The supply chain landscape is undergoing a transformative shift, propelled by the convergence of pandemic-induced disruptions, shipping challenges, geopolitical instabilities, and inflationary pressures. Traditionally linear and siloed supply chain operations, from sourcing and procurement to manufacturing, distribution, and disposition, are now being reimagined. Digitalization is the linchpin in this evolution, streamlining decision-making and optimizing processes to mitigate costs. Where cost-minimization in sourcing and distribution once reigned, the focus has pivoted to resilience, adaptability, and visibility have become critical priorities in navigating the complexities of today’s supply chain dynamics.

Both demand- and supply-side trends are covered in Supply Chain Operations Services Business Process Transformation 2024 Market Insights™ and Supply Chain Operations Services Business Process Transformation 2024 RadarView™ , respectively. These reports present a comprehensive study of supply chain operations services service providers and closely examine the market leaders, innovators, disruptors, and challengers.

Avasant evaluated 20 providers using three dimensions: practice maturity, domain ecosystem, and investments and innovation. Of these providers, we recognized 15 that brought the most value to the market over the past 12 months.

The RadarView™ recognizes platform providers in four categories:

    • Leaders: Accenture, Genpact, and TCS
    • Innovators: HCLTech, IBM, Infosys, and Wipro
    • Disruptors: Capgemini, Cognizant, GEP, Tech Mahindra, and WNS
    • Challengers: Arvato, EXL, and Invensis

The following figure from the full report illustrates these categories:

The full report provides several findings and recommendations, including the following:

    • Enterprises are increasingly outsourcing strategic processes such as inventory management, leveraging service providers’ advanced analytics and integrated supply chain expertise.
    • Outsourcing of logistics and compliance services continues to increase, with service providers using advanced technologies to optimize solutions for freight management, route optimization, and regulatory compliance.
    • Service providers are employing IoT and cloud platforms to enhance visibility and agility in supply chain operations, which are crucial for fraud identification, knowledge management, and predictive analytics.
    • Large enterprises are driving an increase in supply chain BPO services, with a significant rise in clients seeking tech-enabled, resilient supply chain solutions.

The RadarView also features detailed profiles of the top 15 service providers, including their solutions, offerings, and experience assisting enterprises in their supply chain operations services transformation journeys.


This Research Byte briefly overviews the Supply Chain Operations Services Business Process Transformation 2024 Market Insights™  and Supply Chain Operations Services Business Process Transformation 2024 RadarView .(click for pricing).

 

 

 

 

 

 

 

 

 

 

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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