This RadarView™ provides a holistic view of the leading service providers offering clinical and care management services. It begins by summarizing key trends shaping the market’s supply side and continues with a detailed assessment of 18 service providers. Each profile presents an overview of the service provider, its key IP assets, a list of clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovations.
The clinical and care management services market is witnessing a transformational shift driven by several factors, including nursing shortage, increasing cyberattacks, an aging population, a rise in chronic diseases, and the growing adoption of emerging technologies. Moreover, the increase in adoption of value-based care is improving patient outcomes and reducing costs. Patients are becoming more active in their care delivery, leading to a rise in demand for these services.
The Clinical and Care Management Services Business Process Transformation 2024 RadarView™ highlights key supply-side trends in this space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in clinical and care management business process transformation. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to select the right strategic partners for their clinical and care management functions.
This RadarView™ includes a detailed analysis of the following clinical and care management business process transformation service providers: Accenture, Accolade, Acentra Health, CareCentrix, Carenet Health, Cognizant, Conduent, eviCore, EXL, Health Advocate, Omega Healthcare, Optum, Quantum Health, Sagility, Shearwater Health, Telligen, Wipro, and WNS HealthHelp.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of service providers that have brought the most value to the market over the past 12 months.
About the report
Executive summary (Pages 4–8)
Supply-side trends (Pages 9–13)
Detailed profiles for Accenture, Accolade, Acentra Health, CareCentrix, Carenet Health, Cognizant, Conduent, eviCore, EXL, Health Advocate, Omega Healthcare, Optum, Quantum Health, Sagility, Shearwater Health, Telligen, Wipro, and WNS HealthHelp.
Appendix (Pages 51–54)
Key contacts (Page 55)
Read the Research Byte based on this report.
Please refer to Avasant’s Clinical and Care Management Services Business Process Transformation 2024 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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