This report identifies key demand-side trends in the banking process transformation space that can help enterprises revamp their banking BPO operations. It also describes enterprise challenges in the banking process transformation space based on Avasant’s assessment.
The banking industry is evolving rapidly due to technological advancements, fluctuating interest rates, and new regulations. Despite an anticipated decrease in inflation for 2024, unexpected global events could lead to sudden increases in inflation. Banks are also dealing with reduced profit margins and higher operational costs, prompting them to invest in generative AI, automation, and cybersecurity technologies to reduce expenses and enhance payment systems, customer verification, and fraud detection.
The Banking Process Transformation 2024 Market Insights™ provides a view into important market trends and developments to help build a granular understanding of the banking process transformation ecosystem.
The market insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers, subject matter experts, and Avasant fellows, analyst insights derived from primary and secondary research, and lessons learned from consulting engagements.
About the report (Page 3)
Executive summary (Pages 4–7):
Demand-side trends (Pages 8–13)
Key contacts (Page 14)
Read the Research Byte based on this report.
Please refer to Avasant’s Banking Process Transformation 2024 RadarView™ for detailed insights on service providers and supply-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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