The report helps enterprises identify key service providers to design and implement IoT platforms and services. We present a detailed assessment of 28 providers offering IoT services. Each profile provides an overview of the service provider, their key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.

Why read this RadarView?

Internet of Things (IoT) services saw an 18% increase in service provider revenue in 2023. Manufacturing, utilities and resources, and healthcare and life sciences were the top three adopters of IoT services, driven by use cases such as asset monitoring, predictive maintenance, energy management, and remote patient monitoring. To support this, service providers are expanding their partner ecosystem and establishing labs and CoEs to foster innovation and develop new solutions for faster implementation of IoT services.

The Internet of Things Services 2024 RadarView™  highlights key supply-side trends in the IoT services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in their digital transformation by implementing IoT services. It also offers an analysis of each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners in implementing and managing IoT systems.

Featured providers

This RadarView includes a detailed analysis of the following IoT services providers: Accenture, Birlasoft, Capgemini, CGI, Cognizant, Deloitte, DXC, eInfochips, Eviden, Fujitsu, Happiest Minds, HARMAN Digital Transformation Solutions, HCLTech, Hitachi Digital Services, IBM, Infosys, Innominds, ITC Infotech, L&T Technology Services, LTIMindtree, Microland, NTT DATA, Persistent Systems, TCS, Tech Mahindra, Tietoevry, UST, and Wipro.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–10)

• • Defining the Internet of Things services
  • Avasant recognizes 28 top-tier providers offering IoT services
  • Provider comparison

Supply-side trends (Pages 11–14)

• • Providers are making significant investments to support enterprises in their Internet of Things services
  • North America is an important geography, with revenues driven by manufacturing, utilities and resources, and healthcare and life sciences industries
  • With increased capital costs making enterprises cautious in their decision-making, service providers are targeting large enterprises

Service provider profiles (Pages 15–71)

Detailed profiles for Accenture, Birlasoft, Capgemini, CGI, Cognizant, Deloitte, DXC, eInfochips, Eviden, Fujitsu, Happiest Minds, HARMAN Digital Transformation Solutions, HCLTech, Hitachi Digital Services, IBM, Infosys, Innominds, ITC Infotech, L&T Technology Services, LTIMindtree, Microland, NTT DATA, Persistent Systems, TCS, Tech Mahindra, Tietoevry, UST, and Wipro.

Appendix (Pages 72–75)

• • RadarView assessment
  • Research methodology and coverage
  • Interpretation of classification

Key contacts (Page 76)

Read the Research Byte based on this report.

Please refer to Avasant’s Internet of Things Services 2024 Market Insights™ for demand-side trends.