This RadarView provides a view into the leading service providers offering talent acquisition outsourcing services. It begins by summarizing key trends shaping the supply side of the market. It continues with a detailed assessment of 15 providers offering talent acquisition outsourcing services. Each profile provides an overview of the service provider, its key IP and assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovations.
Talent acquisition service providers are helping enterprises tackle global challenges by developing their service and delivery capabilities. With the increasing technology usage in talent acquisition processes, service providers are developing new services and solutions based on enterprise needs and incorporating generative AI into their technology stack. They are also investing significantly in acquiring other talent acquisition players to bolster their technological and service capabilities and boost their geographic presence.
The Talent Acquisition Business Process Transformation 2023–2024 RadarView™ highlights key supply-side trends in the talent acquisition outsourcing space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in outsourcing recruitment transformation projects. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to identify the right strategic partners for their talent acquisition initiatives.
This RadarView includes a detailed analysis of the following talent acquisition service providers: Accenture, AgileOne, AMS, Cielo, Exela Technologies, Hays Talent Solutions, Hudson RPO, IBM, KellyOCG, Korn Ferry, PeopleScout, Randstad Sourceright, Sevenstep, Teleperformance, WilsonHCG.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–9)
Supply-side trends (Pages 10–17)
Service provider profiles (Pages 18–48)
Appendix (Pages 49–52)
Key contacts (Page 53)
Read the Research Byte based on this report.
Please refer to Avasant’s Talent Acquisition Business Process Transformation 2023-2024 Market Insights™ for detailed insights on demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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