This report provides a view into the adoption of digital services in the United Kingdom (UK), the ecosystem participants, their interplay, key challenges and the technology landscape. The report helps in identifying the right service providers that enterprises can partner with for digital transformation. We continue with a detailed assessment of 25 leading service providers offering digital services in the UK. Each profile provides an overview of the service provider, their digital services capabilities and solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovations, and ecosystem development.
Rapidly evolving customer behaviour and emerging business and operating models have made digital adoption imperative. However, despite being early adopters, UK firms have not been able to scale up their digital transformation initiatives because of a predominantly siloed approach. The role of IT must evolve to meet their strategic needs.
This RadarView helps companies use digital technologies to drive their digital transformation. It also provides information to assist businesses in choosing the right digital service provider in the UK.
This RadarView includes an analysis of the following service providers in the UK digital services space: Accenture, Atos, Capgemini, Capita, CGI, Coforge, Cognizant, Computacenter, DXC, HARMAN Connected Services, HCL, Hexaware, IBM, Infosys, Kainos, LTI, Mindtree, NTT DATA, Sopra Steria, TCS, Tech Mahindra, UST, Version 1, Virtusa, and Wipro.
The industry insights and recommendations presented are based on our ongoing interactions with senior executives, vendors, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and ecosystem development, leading to our recognition of those service providers that have brought the most value to the market over the last 12 months.
About the report (Page 3)
Regional scope of the report (Page 4)
Executive summary (Pages 5–8):
Economic landscape of the UK (Pages 9–12)
Lay of the Land (Pages 13-24)
The road ahead (Pages 25-31)
RadarView assessment (Pages 32-37)
Service provider profiles (Pages 38–113)
Read the Research Byte based on this report.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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