IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2025

December, 2025

In this quarterly report, Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data. 

This report also highlights the key market trends and Avasant’s viewpoint on the industry’s future direction. 

Key service provider trends:

    • Aggregate revenue continues to grow with clients’ focus on AI-led transformation and cost optimization initiatives
    • Aggregate margins were stable QOQ, driven by non-recurring factors like asset restructuring gains and optimization-related costs
    • Demand remains cautiously optimistic with clients prioritizing AI, modernization, and vendor consolidation
    • Providers are reshaping their workforce, balancing careful hiring with large-scale AI reskilling

CONTACT US

DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

Welcome to Avasant

LOGIN

Login to get free content each month and build your personal library at Avasant.com

NEW TO AVASANT?

Click on the button below to Sign Up

Download

Welcome to Avasant