This report helps insurers chart out their action plan for digital transformation by identifying potential digital solutions. It begins with a summary of key challenges and trends that are shaping the insurance industry. We continue with a detailed assessment of 21 for insurance . Each profile provides an overview of the service provider, their insurance-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovations, and partner ecosystem.
The insurance industry is shifting away from risk mitigation to risk prevention. The COVID-19 pandemic has put new pressures on carrier’s operating and business models, leading to fast-tracking digital adoption. With evolving customer needs, insurance carriers must leverage digital technologies to optimize core operations and create nontraditional products. This report helps insurers craft a robust strategy based on industry outlook, best practices, and digital transformation to increase business value.
This RadarView includes an analysis of the following digital service providers in the insurance space: Accenture, Atos, Capgemini, CGI, Coforge, Cognizant, DXC, EXL, Genpact, HCL, IBM, Infosys, LTI, Mindtree, Mphasis, NTT DATA, TCS, Tech Mahindra, Virtusa, Wipro, and WNS.
The industry insights and recommendations presented are based on our ongoing interactions with senior executives, vendors, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the last 12 months.
About the report (Page 3)
Scope and definition (Pages 4-5)
Executive summary (Pages 6-10):
Property and casualty industry: Lay of the land (Pages 11-17)
Life and annuity industry: Lay of the land (Pages 18-23)
Reinsurance industry: Lay of the land (Pages 24-28)
Insurance talent strategy (Pages 29-30)
RadarView assessment (Pages 31-36)
Service vendor profiles (Pages 37-100)
Read the Research Byte based on this report.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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