Financial Services Digital Services 2025 RadarView™

July, 2025

This RadarView™ helps financial services enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 21 providers offering digital services in the financial services industry. Each profile provides an overview of the service provider, its industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.

Why read this RadarView?

The financial services industry is undergoing significant changes due to a combination of structural and market forces. These include a rising demand for hybrid advisory models, an increase in digital assets, ongoing margin compression in investment banks, the acceleration of T+1 settlement mandates across Europe, and a growing focus on sustainable investment strategies. In response to these challenges, companies are integrating AI and advanced analytics into their core operations, adopting blockchain and tokenization to access new asset classes, expanding cloud infrastructure and data platforms for greater agility, and implementing AI-driven solutions for compliance and cybersecurity. Together, these efforts are creating a new standard for personalized, resilient, and efficient financial services.

The Financial Services Digital Services 2025 RadarView™ highlights key supply-side trends in the financial services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their financial services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for the financial services industry.

Featured providers

This RadarView includes a detailed analysis of the following service providers: Accenture, Atos, Birlasoft, Broadridge, Capgemini, Coforge, Cognizant, DXC, EXL, Genpact, HCLTech, Hexaware, IBM, Infosys, LTIMindtree, Mphasis, TCS, Tech Mahindra, Virtusa, Wipro, and Zensar.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

    • Defining the scope of financial services
    • Avasant recognizes 21 top-tier providers supporting the financial services industry in digital transformation
    • Provider comparison

Supply-side trends (Pages 10–12)

    • Providers are enabling hybrid-advisory, investing in digital assets, and optimizing cost and compliance efforts through digital solutions.

Service provider profiles (Pages 13–76)

    • Detailed profiles for Accenture, Atos, Birlasoft, Broadridge, Capgemini, Coforge, Cognizant, DXC, EXL, Genpact, HCLTech, Hexaware, IBM, Infosys, LTIMindtree, Mphasis, TCS, Tech Mahindra, Virtusa, Wipro, and Zensar.

Appendix (Pages 77–80)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Key contacts (Page 81)


Read the Research Byte based on this report. Please refer to Avasant’s Financial Services Digital Services 2025 Market Insights™ for demand-side trends.

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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