This RadarView™ is designed to inform enterprises about application management best practices and provide a relatively granular understanding of key service providers. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 25 providers offering application management services. Each profile provides an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
To stay competitive and address the growing enterprise need for application management, service providers are dedicating over 50% of their investments toward practice growth and asset development. They are leveraging agentic AI for application portfolio assessment, modernization, deployment, and support services. Additionally, input-based pricing is gaining momentum, with adoption in over 35% of client engagements due to the critical need for managing complex application environments.
The Application Management Services 2025 RadarView™ highlights key supply-side trends in the application management services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in adopting application management services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for managing their applications.
This RadarView includes a detailed analysis of the following application management service providers: Accenture, Atos, Cognizant, Capgemini, Datamatics, Deloitte, Genpact, HCLTech, Hexaware, Hitachi Digital Services, IBM, Infosys, ITC Infotech, Jade Global, Kyndryl, Mphasis, Neurealm, NTT DATA, Persistent Systems, TCS, Tech Mahindra, Unisys, UST, Virtusa, and Wipro.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–9)
Supply-side trends (Pages 10–14)
Service provider profiles (Pages 15–65)
Appendix (Pages 66–69)
Key contacts (Page 70)
Read the Research Byte based on this report. Please refer to Avasant’s Application Management Services 2025 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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