Higher Education Digital Services 2024 RadarView™

November, 2024

This RadarView™ helps higher education institutes craft a robust business strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 11 providers offering digital services for higher education institutions. Each profile gives an overview of the service provider, its industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.

Why read this RadarView?

Higher education institutions are modernizing with cloud and smart campus technologies to enhance collaboration, personalization, and engagement. They are using tools such as AI, AR/VR, adaptive assessments, and virtual labs to promote interactive learning. To improve affordability, they are expanding financial aid, offering online degrees, and partnering with industry for upskilling in fields such as data science and cybersecurity.

The Higher Education Digital Services 2024 RadarView™ highlights key supply-side trends in the higher education space and Avasant’s viewpoint on them. It aids higher education institutes in identifying top service providers to assist them in the digital transformation of their services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to select the right strategic partners for higher education digital services.

Featured providers

This RadarView includes a detailed analysis of the following higher education digital service providers: Accenture, Atos, Burwood Group, Cognizant, Fujitsu, HCLTech, IBM, Infosys, LTIMindtree, TCS, and Wipro.

Methodology

Our evaluation of service providers is based on primary inputs from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–8)

    • Higher education scope
    • Avasant recognizes 11 top-tier providers supporting the higher education industry in digital transformation
    • Provider comparison

Supply-side trends (Pages 9–11)

    • Service providers are using emerging technologies to enable digital transformation in the higher education industry

Service provider profiles (Pages 12–45)

    • Detailed profiles for Accenture, Atos, Burwood Group, Cognizant, Fujitsu, HCLTech, IBM, Infosys, LTIMindtree, TCS, and Wipro.

Appendix (Pages 46–49)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Key contacts (Page 50)


Read the Research Byte based on this report. Please refer to Avasant’s Higher Education Digital Services 2024 Market Insights™ for demand-side trends.

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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