This report identifies key demand-side trends in the digital talent space, helping enterprises fine-tune their talent transformation strategy. It highlights the key technology and talent-related trends, insights, and enterprise challenges in this space based on Avasant’s assessment.

Why read this Market Insights?

Service providers are increasingly deploying Gen AI as the next productivity lever following the advancements of RPA and traditional AI. In pursuit of new growth opportunities, many providers are expanding their delivery centers to emerging outsourcing hubs such as Saudi Arabia and Mexico, where government incentives play a pivotal role in attracting investments. Additionally, they are shifting operations to Tier II and Tier III cities in India to tap into local talent pools, reduce operational costs, and retain employees.

The Digital Talent Capability 2024 Market Insights™ aids enterprises in identifying important market trends and insights in the digital talent space.

Methodology

The industry insights and recommendations presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

• • Defining digital talent capability
  • Key enterprise digital talent capability trends
  • Avasant recognizes 21 top-tier providers with robust digital talent capability

Demand-side trends (Pages 8–18)

• • In the last six quarters, overall net head count addition for the top seven providers has been negative, as providers focus on maximizing productivity with fewer resources through Gen AI
  • Enterprise demand for Gen AI roles in application development, model curation, and strategic leadership is set to surge as more projects move to production
  • The war for AI talent will continue across industries as they build internal teams to scale Gen AI initiatives
  • Providers are augmenting talent-as-a-service models to address the demand for new skill sets in emerging tech areas such as Gen AI and responsible AI
  • Tier II and Tier III cities in India are emerging as key delivery center hubs due to lower operating costs, access to local talent, and attractive government incentives

Key contacts (Page 19)

Read the Research Byte based on this report. Please refer to Avasant’s Digital Talent Capability 2024 RadarView™ for detailed insights on the service providers and supply-side trends.