This report identifies key demand-side trends in the digital workplace services space, helping enterprises fine-tune their digital workplace adoption strategies. It consists of key trends and enterprise challenges in this space based on Avasant’s assessment.
With hybrid work becoming the norm, enterprises are investing in emerging technologies to enhance employee experience, boost productivity, and improve collaboration between remote and in-office workers. They are leveraging generative AI (Gen AI) to deploy chatbots for quicker ticket resolution, multilingual support, personalized messaging, faster data retrieval, and rapid detection of security threats. Additionally, they are deploying virtual desktops, cloud-based applications, and secure remote access to facilitate remote work while monitoring device performance and energy consumption to enhance sustainability.
The Digital Workplace Services 2024 Market Insights™ aids enterprises in identifying important market trends and insights in digital workplace services.
The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with platform vendors, subject matter experts, and Avasant Fellows, and lessons learned from consulting engagements.
About the report (Page 3)
Executive summary (Pages 4–7)
Demand-side trends (Pages 8–12)
Key contacts (Page 13)
Read the Research Byte based on this report. Please refer to Avasant’s Digital Workplace Services 2024 RadarView™ for detailed insights on the platform vendors and supply-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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