This RadarView is designed to inform enterprises about data center best practices and provide a relatively granular understanding of key service providers. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 20 providers offering data center managed services. Each profile provides an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
Enterprises are reconsidering their cloud strategies due to increasing costs, security issues, and regulatory demands. There is also a rising demand from clients to deliver robust data center infrastructure capable of supporting extensive AI workloads. To address this, service providers are implementing cloud repatriation, allowing critical workloads to be migrated from the cloud to on-premises data centers, to optimize cloud costs and enhance infrastructure control and availability. Additionally, service providers are leveraging generative AI to automate resource provisioning, predict capacity planning, and improve data center observability for organizations.
The Data Center Managed Services 2024 RadarView™ highlights key supply-side trends in the data center management space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in adopting data center managed services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for managing their data centers.
This RadarView includes a detailed analysis of the following data center managed service providers: Accenture, Atos, Capgemini, Coforge, Cognizant, DXC Technology, Ensono, HCLTech, HPE, Infosys, Kyndryl, LTIMindtree, NTT Data, Rackspace Technology, Red River, TCS, Tech Mahindra, Unisys, Wipro, and Zensar.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–8)
Supply-side trends (Pages 9–13)
Service provider profiles (Pages 14–54)
Appendix (Pages 55–58)
Key contacts (Page 59)
Read the Research Byte based on this report. Please refer to Avasant’s Data Center Managed Services 2024 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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