This report identifies key demand-side trends in the healthcare provider industry that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.

Why read this Market Insights?

Healthcare providers encounter many challenges, including regulatory compliance, data security, and operational inefficiency caused by outdated systems. The demand for seamless interoperability and real-time data access further complicates patient care. To tackle these issues, providers are embracing digital technologies such as cloud-based electronic health record (EHR) systems, AI/ML, and RPA. These tools enhance data accessibility, streamline workflows, improve patient engagement, and provide personalized care. In addition, providers are investing in cybersecurity measures such as Zero Trust and Secure Service Edge architectures to safeguard patient data, ensure regulatory compliance, and maintain trust in an increasingly complex healthcare environment.

The Healthcare Provider Digital Services 2024 Market Insights™ aids healthcare providers in identifying important market trends and challenges for any digital project they participate in.

Methodology

The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

• • Definition and scope
  • Key market drivers and enterprise response
  • Avasant recognizes 21 top-tier service providers supporting the healthcare provider industry in digital transformation

Demand-side trends (Pages 8–13)

• • Healthcare providers are integrating patient-centric care throughout the care delivery value chain, making the patient experience personalized and affordable
  • By offshoring and carving out shared services and revenue cycle management functions, healthcare providers are sharpening their focus on patient care, research, and innovation
  • Migration of healthcare providers to cloud-based EHR services is improving care quality and real-time insights and boosting operational efficiency
  • Healthcare providers are implementing advanced cybersecurity technologies to safeguard sensitive patient data, enhance threat detection, and ensure real-time and preemptive responses to potential threats
  • Healthcare providers are committed to ESG initiatives, fostering sustainable practices and driving social change by promoting diversity, inclusion, and equitable care

Key contacts (Page 14)

Read the Research Byte based on this report. Please refer to Avasant’s Healthcare Provider Digital Services 2024 RadarView™ for detailed insights on the service providers and supply-side trends.