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Anupam Govil
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Jamaica long known for its serene beauty, tranquil beaches, great hospitality and easy going life style is making an impact in the global outsourcing market as a preferred nearshore BPO loca-tion. The Jamaican BPO industry, which is about 15 years old, accounts for USD 145 million of the USD 2.5 billion Caribbean and LatAM market and employs over 13,000 full time workers. Please click here to view the article online on Global Services website.
Famed Jamaicans like Bob Marley, Courtney Walsh, Asafa Powell and Usain Bolt have some-thing in common, they are all legends in their own right and have set standards in their chosen field that are pretty hard to emulate. Each one of them is an epitome of talent and success that has been achieved through pursuit of excellence, years of disciplined effort and training. There may well be another star sharing the same qualities that could be added to the list – the Jamaican ICT industry. Jamaica long known for its serene beauty, tranquil beaches, great hospitality and easy going life style is making an impact in the global outsourcing market as a preferred nearshore BPO location. The Jamaican BPO industry, which is about 15 years old, accounts for USD 145 million of the USD 2.5 billion Caribbean and LatAm market and employs over 13,000 full time workers.
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